Sr. Program Manager, MVH

Antech•Loveland, CO

37d•$120,000 - $149,500•Onsite

About The Position

The Sr. Program Manager, MVH is responsible for overseeing and driving the planning, execution, and delivery of complex programs and projects for the Corporate Accounts sales team assigned to our Mars Veterinary Health (MVH) customers. Programs and projects are focused on those that drive revenue expansion and mutual growth with MVH partners in line with the organization’s strategic goals. This role involves coordinating and directly managing multiple projects, managing relationships and progress across cross-functional teams, and ensuring that programs are delivered on time. At times, this role may also step in to support non-MVH customer projects as capacity allows as part of the broader Corporate Accounts Growth & Operations team.

Requirements

Bachelor’s degree in business, management, STEM, or a related field required.
7+ years of experience in program or project management, strategic planning, or similar role preferably in a corporate or consulting environment.
Understand the organization’s expectations relating to ethical business conduct and is unwilling to compromise the same.
Able to make educated business decisions in line with the 5 Principles of Mars.
Strong organizational skills and attention to detail, with proven ability to manage multiple projects simultaneously.
Excellent communication and interpersonal skills including verbal, written and presentation.
Proven ability to influence and engage stakeholders at all levels and drive change across the organization.
Strong track record of successfully driving on time program delivery.
Strong leadership and team management skills.
Demonstration of skillful handling of customer-facing interactions and ability to develop rapport and trust with key internal and external stakeholders.
Strong problem-solving and decision-making abilities, with the ability to think strategically and execute tactically.
Self-starter, proven ability to function with minimal oversight, and ability to identify circumstances in which partnership with leadership is required.
An innate curiosity and desire to find a better way of doing things.

Nice To Haves

4+ years of experience in veterinary diagnostics or related field preferred but not required.
Project Management Professional (PMP) or similar certification is a plus.

Responsibilities

Manage and oversee key strategic initiatives from inception to completion, ensuring alignment with organizational and customer goals.
Develop and manage program plans, including scope, goals, deliverables, and timelines.
Define program objectives and oversee the development and maintenance of detailed project plans.
Coordinate and manage multiple projects within the program, ensuring alignment with program goals and timeline leading to successful completion.
Work closely with cross-functional team members and customers to gather input, align efforts and ensure seamless execution of initiatives.
Assemble and manage cross-functional program and project teams.
Designate tasks and responsibilities to appropriate team members and drive accountability for completion.
Foster a collaborative and high-performance team environment.
Builds strong relationships, synergies, and a strong sense of teamwork and community with all stakeholders.
Act as liaison between customer, project teams, and senior leadership, providing regular updates, managing expectations, and facilitating decision-making.
Communicate program status, risks, and issues to stakeholders regularly.
Facilitate meetings and presentations to update stakeholders on program progress.
Regularly seeks feedback, both on the programs/projects and personal feedback, and takes action to celebrate wins and actively work on improving areas of opportunity.
Identify potential risks and develop mitigation strategies to ensure program delivery.
Monitor and manage risks throughout the program lifecycle implementing mitigation strategies to ensure timely resolution.
Communicate risks and mitigations to stakeholders as needed.
Partner with customers and program teams to establish KPIs and metrics to measure success of initiatives, monitor progress, and provide regular reports and presentations to senior leadership.
Maintain comprehensive program documentation, including plans, schedules, and risk assessments.
Focus on implementing plans and processes that drive repeatability and scalability.
Implement best practices and continuous improvement processes to enhance program efficiency and effectiveness.