Sr Program Manager, Long Term Planning and Forecasting
About The Position
We are seeking an experienced Senior Program Manager to own the strategic vision and execution for how Amazon's business customers interact with LTPF forecasts and plans. As a senior leader within the LTPF, you will be responsible for defining the multi-year roadmap for customer engagement, ensuring that business stakeholders across Amazon can seamlessly access, understand, and act upon our forecasting outputs. In this role, you will manage the lifecycle of complex, cross-functional programs that transform how Operations, Stores, and Finance teams leverage LTPF insights for strategic decision-making. You will work with scientists, economists, engineers, and business customers to architect the customer interaction experience, including viewing capabilities, auditing tools, what-if analysis frameworks, and forecast intervention workflows.
Requirements
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Nice To Haves
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Leading large, cross-functional planning and strategy workstreams that impact Amazon's topline growth
- Defining multi-year program vision and strategy while balancing short-term execution
- Regularly presenting to VP and SVP level leaders
- Prioritizing operational excellence work alongside feature delivery on a roadmap
- Showing strong business acumen with strategic, analytical, and critical thinking
- Managing planning calendars and strategic review mechanisms
- Driving organizational alignment across multiple teams and stakeholders
Responsibilities
- Architect the customer engagement experience, ensuring business stakeholders can seamlessly view, audit, and leverage LTPF outputs for strategic planning.
- Lead innovation and use of customer-facing tools, what-if analysis frameworks, and forecast intervention workflows that enable the full business to incorporate strategic decisions into LTPF's forecasts and plans.
- Serve as the strategic bridge between LTPF's technical outputs and diverse business stakeholders.
- Own the end-to-end customer journey, from initial forecast consumption to what-if scenario exploration to submitting forecast interventions.
- Gather insights, identify systemic gaps, and drive strategic initiatives to transform the experience.
- Use data-driven insights to continuously improve how Operations, Finance, and Stores teams interact with LTPF.
- Partner with cross-functional stakeholders to determine project priorities, manage the lifecycle of complex initiatives from concept to delivery, and negotiate resources.
- Forge partnerships with Product, Tech, Science, and Operations teams to build enhanced capabilities.
- Regularly present to Directors and VPs, publish strategic planning documents, and own quarterly and annual reviews with senior leadership.
Benefits
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
- sign-on payments
- restricted stock units (RSUs)
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
