Sr Program Manager BTI

Gartner•Irving, TX

29d•Hybrid

About The Position

We are seeking a Senior Program Manager to lead complex, cross-functional initiatives for planning and producing research content delivery. This role is a key product partner, driving outcomes across stakeholders, influencing strategy, and ensuring measurable business impact. This individual will operate autonomously, own outcomes, and deliver through others, including mentoring team members and influencing senior stakeholders.

Requirements

8–12+ years in program management, product management, or product operations
Proven ability to own large, complex programs and deliver through others
Strong executive presence and ability to influence senior stakeholders
Deep experience with Agile product development and product lifecycle management
Demonstrated ability to operate in ambiguity and drive clarity

Responsibilities

Own end-to-end delivery of strategic initiatives within content planning and production
Drive alignment between product strategy, roadmap, and execution
Ensure delivery against business outcomes (adoption, engagement, satisfaction)
Act as primary interface for senior stakeholders across BTI, IT, and business units
Challenge assumptions and provide data-driven recommendations
Build strong relationships and influence decision-making at multiple levels
Lead complex requirements definition across multiple stakeholder groups
Ensure high-quality product artifacts (epics, stories) that require minimal refinement
Partner with Product and UX to shape product direction and user experience
Mentor and develop team members, improving product thinking and execution
Guide cross-functional teams to deliver efficiently and independently
Identify and resolve delivery risks proactively, even in ambiguous situations
Identify systemic issues and lead transformation of processes and workflows
Introduce best practices for product lifecycle management and feedback loops
Use quantitative insights to drive prioritization and decision-making