Sr Program Manager, Americas Immigration

Workday•Pleasanton, CA

10d•Hybrid

About The Position

Our Global Mobility team makes it possible for talented people to work wherever Workday needs them — handling the immigration and relocation of both internal employees and external hires. No two days look the same. You'll be problem-solving in real time, adapting quickly, and helping the business get people where they need to be, all while staying compliant with ever-changing regulations. If you love variety and want your work to have a direct, visible impact on people's careers, this is the team for you. In this role, you will be responsible for: Program Leadership & Strategy: Oversee end-to-end Americas immigration sponsorship, serving as the primary point of contact for complex case management, escalations, and vendor relationships while partnering with Talent Acquisition, HR, and Legal to align strategy with business goals. Technical Compliance & Execution: Manage high-volume, complex immigration programs—including Remote Work, H-1B, PERM, and Prevailing Wage determinations—ensuring full compliance with government regulations while managing immigration vendor relationships, including SLAs, performance, and issue resolution. AI & Process Optimization: Leverage AI tools to automate cyclical processes, drive operational efficiency, and continuously improve program delivery and policy execution. Risk, Governance & Strategic Initiatives: Monitor regulatory risks, share data-driven insights with leadership, and maintain policy documentation and training. Support initiatives such as mergers and acquisitions, organizational restructuring, and rotational programs. Provide coverage support for Immigration team in other regions as needed.

Requirements

7+ years of U.S. immigration experience, including hands-on management of H-1B sponsorship, PERM applications, and Prevailing Wage determinations, and driving associated case or programmatic issues to resolution
Experience managing Canadian immigration programs, including C-20 work permits, the Global Talent Stream (GTS) LMIA, and the BC Provincial Nominee Program (BCPNP)
Experience partnering with HR, Legal, and Talent Acquisition to align immigration strategy with business objectives, leveraging data analytics to track program health, identify trends, and provide actionable insights to leadership.
Bachelor's degree or equivalent experience

Nice To Haves

Experience managing external immigration counsel and vendors, including service agreements, performance metrics, and budget and invoice management
Experience using AI tools to improve day-to-day work, including automating repetitive processes
Experience supporting immigration-related M&A activity
Ability to adapt quickly to changing government regulations and clearly communicate updates to senior leaders and affected employees
Self-motivated, with the ability to prioritize and manage multiple cases independently in a fast-paced environment
Skilled at building relationships across teams — including business leaders, HR, Legal, and Recruiting — establishing trust and keeping immigration programs aligned with business needs
Clear communicator, both verbal and written, able to explain complex concepts to a range of audiences

Responsibilities

Oversee end-to-end Americas immigration sponsorship, serving as the primary point of contact for complex case management, escalations, and vendor relationships while partnering with Talent Acquisition, HR, and Legal to align strategy with business goals.
Manage high-volume, complex immigration programs—including Remote Work, H-1B, PERM, and Prevailing Wage determinations—ensuring full compliance with government regulations while managing immigration vendor relationships, including SLAs, performance, and issue resolution.
Leverage AI tools to automate cyclical processes, drive operational efficiency, and continuously improve program delivery and policy execution.
Monitor regulatory risks, share data-driven insights with leadership, and maintain policy documentation and training.
Support initiatives such as mergers and acquisitions, organizational restructuring, and rotational programs.
Provide coverage support for Immigration team in other regions as needed.