REMOTE Sr. Program Consultant - Contingent

Trinity Health•Livonia, MI

2d•Remote

About The Position

Works in collaboration with the Director, Health Promotion and Disease Prevention to support clinical delivery partners with referral activity for the National Diabetes Prevention Program (NDPP) and alignment with the American Medical Association’s (AMA) prediabetes care quality measures. Leads the development of a quality dashboard and prepares reports reflecting NDPP delivery and outcomes, interventions addressing patient social needs, and progress toward funding deliverables. Develops and manages provider engagement, develops and monitors measurable outcomes as defined by program goals. In collaboration with the CHWB Social Care Team, improves clinical practice team’s awareness of services to support diabetes prevention in the patient population and improve referrals to the evidenced based intervention Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in behaviors, practices and decisions. Develops and maintains strong and supportive working relationships with clinical delivery partners including Trinity Health regional health ministries and contracted partners, the Clinically Integrated Networks, federally qualified health centers, Medical Group and with Trinity Health Ambulatory Quality leadership. Builds and sustains strategic initiatives with these groups to drive provider awareness, adoption and implementation of program operations. Develops and delivers training and technical assistance, including development of program implementation toolkits, for all clinical delivery partners for national strategic population health quality improvement project focused on N/MDPP-related activity, participant recruitment and referral, and AMA prediabetes care quality metrics. Leads the efforts to operationalize the AMA prediabetes quality measures with all Trinity Health stakeholders Monitors quality dashboard metrics to assess progress on NDPP outcomes, prediabetes care, and related interventions for addressing patient social needs. Conducts structured landscape assessments of current workflows, referral processes, and provider knowledge to identify operational gaps and barriers to referrals and designs and conducts key informant interviews with clinical and operational stakeholders; synthesize findings to inform workplan activities, resource allocation and implementation strategies. Identifies, onboards, and supports provider champions to advance program goals. Plans, develops and facilitates physician champion training workshops and staff education. Contributes thought leadership and performs other tasks as needed to engage with evaluators and researchers on studies and scholarly publications. Manages the relationship between AMA and Trinity Health in alignment with the Memorandum of Understanding (MOU). Engages in other duties as assigned in relationship to clinical and social care integration at Trinity Health. Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

Requirements

Must possess a seasoned knowledge of evidence and best practices for prediabetes care, the NDPP program, health equity, and clinical-community referral pathways for prevention and health promotion programming with progressively responsible experience in community-based program planning, project management, strategy development and operational oversight as normally obtained through a Bachelor’s degree in Public Health, Public Administration, Business Management, Health Care Administration, Social Work, Public Health Nursing or a related field, and a minimum of seven (7) years of significant experience in program planning, implementation, management and evaluation or an equivalent combination of education and experience.
At least 10+ years of experience leading clinical quality improvement initiatives in ambulatory or public health settings and at least 5 years’ experience working with data sets, developing data collection tools, analyzing and visualizing data.
Experience designing and providing education and technical assistance to clinical audiences around the adoption of new goals, interventions, and workflows.
Subject matter expertise in health disparities, social determinants of health, uncompensated and undercompensated care (including Medicaid and dual eligible), evidence-based programming, Triple Aim, and population health management concepts.
Program management skills, including experience in managing large multi-site initiatives, with a strong understanding in community health programming and quality monitoring.
Experience and skills in creatively fostering a culture of collaboration, accountability and transparency within a complex organization.
Strong problem-solving skills, ability to meet deadlines and achieve quality results.
Advanced organizational, analytical, presentation, interpersonal, written and verbal communication skills.
Highly professional manner and appearance.
Ability to interact effectively with all levels of the organization system wide.
Ability to communicate effectively and build relationships with senior leaders.
Ability to operate in a self-directed manner under frequently changing structures, requirements and work priorities.
Motivated by difficult assignments and new challenges as demonstrated by willingness to learn new things and assumption of tasks beyond current skill levels.
Ability to operate effectively in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health.
Must be able to adapt to frequently changing work priorities and be able to prioritize and balance the requirements of working with the System Office and Health Ministries (HMs).
Must possess good manual dexterity in order to operate a computer keyboard.
Must possess good hearing in order to be effective on extensive telephone conference calls and for in person communication.

Nice To Haves

Master’s degree preferred.
Demonstrated ability to engage in thought leadership and contribute to scholarly publications peer-reviewed journals regarding public health innovations is strongly preferred.

Responsibilities

Supports clinical delivery partners with referral activity for the National Diabetes Prevention Program (NDPP) and alignment with the American Medical Association’s (AMA) prediabetes care quality measures.
Leads the development of a quality dashboard and prepares reports reflecting NDPP delivery and outcomes, interventions addressing patient social needs, and progress toward funding deliverables.
Develops and manages provider engagement, develops and monitors measurable outcomes as defined by program goals.
In collaboration with the CHWB Social Care Team, improves clinical practice team’s awareness of services to support diabetes prevention in the patient population and improve referrals to the evidenced based intervention
Develops and maintains strong and supportive working relationships with clinical delivery partners including Trinity Health regional health ministries and contracted partners, the Clinically Integrated Networks, federally qualified health centers, Medical Group and with Trinity Health Ambulatory Quality leadership.
Builds and sustains strategic initiatives with these groups to drive provider awareness, adoption and implementation of program operations.
Develops and delivers training and technical assistance, including development of program implementation toolkits, for all clinical delivery partners for national strategic population health quality improvement project focused on N/MDPP-related activity, participant recruitment and referral, and AMA prediabetes care quality metrics.
Leads the efforts to operationalize the AMA prediabetes quality measures with all Trinity Health stakeholders
Monitors quality dashboard metrics to assess progress on NDPP outcomes, prediabetes care, and related interventions for addressing patient social needs.
Conducts structured landscape assessments of current workflows, referral processes, and provider knowledge to identify operational gaps and barriers to referrals and designs and conducts key informant interviews with clinical and operational stakeholders; synthesize findings to inform workplan activities, resource allocation and implementation strategies.
Identifies, onboards, and supports provider champions to advance program goals.
Plans, develops and facilitates physician champion training workshops and staff education.
Contributes thought leadership and performs other tasks as needed to engage with evaluators and researchers on studies and scholarly publications.
Manages the relationship between AMA and Trinity Health in alignment with the Memorandum of Understanding (MOU).
Engages in other duties as assigned in relationship to clinical and social care integration at Trinity Health.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.