Sr Digital Sales Consultant (Remote)

Cengage Group
1d$25 - $30Remote

About The Position

As a Sr Digital Sales Consultant at Cengage, you will play a pivotal role in our digital expansion initiatives. You will work with inbound digital marketing leads and optimize print-to-digital opportunities.

Requirements

  • 3–5 years of experience in customer success, account management, or educational technology implementation.
  • Proven track record to lead onboarding and training programs for institutional clients.
  • Strong consultative and relationship-building skills to influence faculty and leadership toward digital adoption.
  • Proficiency in analyzing usage data, identifying risk signals, and accomplishing intervention strategies.
  • Familiarity with CRM systems (e.g., Salesforce) and digital learning platforms.
  • Experience handling multiple accounts simultaneously and driving expansion opportunities within existing portfolios.

Responsibilities

  • Owning print renewals and identifying top print opportunities each quarter for digital conversion.
  • Proactively engaging with customers via health check-in calls to understand their needs and uncover digital courseware opportunities.
  • Conducting sales demos using our digital content platforms like CIMA and ExamReady.
  • Growing accounts through quarterly check-ins, assessments, sales pitches, demos, and strong closings.
  • Handing off converted digital accounts to the Customer Success Manager.
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