Sr Manager, Digital Sales (Remote)
About The Position
We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Work helps learners gain the skills they need to succeed in today’s job market. Through flexible, affordable online courses and career-focused training programs, Cengage Work supports individuals, institutions and employers in preparing for high-demand fields like allied health, cybersecurity, manufacturing, skilled trades and beauty education. With partnerships across thousands of institutions and a leading position in career and technical education, the business expands access to non-degree credentials and delivers practical, job-ready outcomes for learners at every stage of their career journey. To date, Cengage Work has helped millions of learners gain employable skills, complete required trainings and pursue new career paths. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. As the Sr Manager, Digital Sales, you will lead the day-to-day activities of the digital sales team, ensuring effective delivery of outreach, pipeline management, and revenue targets. You will deliver mentorship, training, and continuous development to Digital Sales Consultants while encouraging consistent sales workflows and data-supported decision-making. You will collaborate with Sales Leadership and Revenue Operations to improve efficiency, forecast quality, and digital selling strategies.
Requirements
- Senior-level professional with 7+ years in customer success leadership or educational technology.
- Proven track record to lead teams, manage sophisticated adoption initiatives, and deliver measurable retention outcomes.
- Strong skills in planning ahead, mentoring, and cross-functional collaboration.
- Expertise in CRM platforms (e.g., Salesforce) and making decisions based on data analysis.
Responsibilities
- Lead Digital Sales Consultant teams to complete onboarding, adoption, and renewal strategies.
- Set priorities and drive execution aligned with Milady’s digital-first strategy.
- Provide guidance and professional development to build consultative success expertise.
- Monitor adoption health, renewal pipelines, and expansion opportunities across all tiers.
- Collaborate cross-functionally with Sales, Revenue Operation, and Enablement to ensure seamless execution and data integrity.
- Drive accountability for Salesforce hygiene and target benchmarks within the team.
- Find opportunities for process improvement and scalability.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
