Sr Production Support HW Technician

Viasat, Inc.•Carlsbad, CA

1d•Onsite

About The Position

Support multiple networking communication products currently in production and future Next Generator products. Your responsibilities will include understanding the technical build of multiple product lines. You will work with team members to address various issues and support fixing technical problems from production and the field. You will also support qualification efforts for component changes and help transition prototype units to low rate initial production. Additional duties include lab support and management, setting up and maintaining test and development hardware, and board checkout.

Requirements

15+ years of hardware fixing or sustaining experience
US citizenship and ability to obtain and maintain a SECRET security clearance is required
Must be able to prioritize, be detail oriented, and have a history of managing time well to accomplish multiple tasks in parallel
Strong written and verbal communication skills, proficiency in collaborating with a temporally and geographically diverse team
Ability to document and report on technical solutions/findings
Good working knowledge of MS Office products for documentation creation and modification
Extensive familiarity with standard test equipment (i.e., oscilloscopes, spectrum analyzer, power supplies, etc.)
Deep knowledge of production related processes and common failure modes
Keen desire to expand understanding through continuous learning
Desire to be part of a multidisciplinary team to evaluate and fix production related issues
Capacity to operate autonomously, proactively address tasks, and assume responsibility for outcomes
Ability to travel up to 10%
This is an onsite role based in Carlsbad, CA

Nice To Haves

Associate’s or Bachelor’s Degree in Electrical Engineering or Computer Engineering
Active Security Clearance
Familiarity with TCL, Perl, Python or another scripting language
Proven experience in debugging, diagnosing, and solving embedded designs issues
High interest in learning
Ability to work independently, take initiative, take ownership of tasks and results

Responsibilities

Independently fix complex digital PWAs (Processors, memory, FPGAs, CPLDs, microcontrollers) down to component level root cause and coordinate/perform repairs and retests
Identify rework needed to isolate and/or repair problems
Integrate and debug designs in the laboratory
Work closely with engineers to devise and monitor tests for solving problems
Perform Design verification testing to requirements compliance
Perform Environmental testing on components and systems
Use of both Windows and Linux operating systems to develop and complete tests
Assembly, design, and operate custom test fixtures/equipment
Write and update Test procedures
Use Visio and similar tools to document system testing, re-work and debug instructions
Able to be the main point of contract for multiple products for support issues