Sr Product Manager - Legal and Compliance

Thrivent•Minneapolis, MN

14h•Remote

About The Position

The Sr. Product Manager is responsible for the long-term strategy and vision for a set of products within a broader portfolio. This role partners with business stakeholders and other product teams to prioritize and sequence work, optimize the customer experience, and ensure the roadmap reflects customer and stakeholder expectations and delivers measurable business outcomes. The Sr. Product Manager works with business capability owners, Product Managers, and Product Owners to translate strategy into tactical plans and solutions, and mentors Product Owners in developing their skills. The position typically manages a complex product portfolio with broader scope and impact, and helps coach and influence product team operations and practices. For Legal and Compliance capabilities, the role leads product strategy and roadmap development in alignment with Legal, Compliance, Risk, Privacy, and enterprise objectives. It uses personas, use cases, customer benefits, value propositions, data, stakeholder feedback, and process insights to identify opportunities and deliver measurable improvements in adoption, efficiency, transparency, and business outcomes. The role balances user experience, compliance, operational efficiency, and risk considerations while prioritizing roadmap investments and coordinating implementation across business, technology, and delivery teams. The Sr. Product Manager facilitates roadmap and release prioritization across products, aligns product outcomes and KPIs with broader business goals, monitors performance, and guides teams in addressing gaps. It engages with customers and users to uncover needs, develop and test product hypotheses, and refine solutions. The role also researches industry practices and trends, coaches product teams in product management and agile techniques, supports continuous improvement and employee engagement, and models Thrivent’s leadership competencies and purpose, promise, and values. There is no direct personnel supervisory responsibility, though the position supervises large, complex product teams with cross-functional members.

Requirements

Bachelor’s degree or equivalent work experience.
10+ years of relevant business experience, including experience in a product owner role or similar.
Understanding of iterative development fundamentals and software development processes and procedures.
Expertise in Agile Product Management, stakeholder management, market and user research, technology management, and process design.
High level of organization and attention to detail.
Passion for and understanding of new technology and trends.
Excellent communication, collaboration, and influence skills across organizational levels, including strong facilitation and executive communication skills.

Nice To Haves

Experience leading products supporting Legal, Compliance, Risk Management, Privacy, Governance, or other highly regulated business functions.
Certified Product Manager or similar certification.
Prior experience leading projects.
Proven success developing business cases, roadmaps, and business unit strategy.
Strong ability to manage and resolve conflicting priorities.
Expertise developing and delivering product strategy in terms of value and outcomes, with relevant metrics and measurements.
Expertise with foundational product management tools, techniques, and principles across discovery, design, build, release, and measure.
Proven success developing and leading product teams in multiple contexts.
Proven experience leading and influencing cross-functional teams.
Demonstrated experience with user interface design and usability best practices.
Success working on large, complex organizational initiatives.
Advanced MS Office Suite skills, particularly Excel and PowerPoint.
Experience using Product Management tools for roadmaps, backlogs, and customer feedback.
Financial management ability to administer budgets across multiple products and ensure return-on-investment requirements are met.

Responsibilities

Lead product strategy and roadmap development for Legal and Compliance capabilities, aligned with Legal, Compliance, Risk, Privacy, and enterprise objectives.
Develop product strategy using analysis of personas, use cases, customer benefits, and solution value propositions.
Identify opportunities to streamline workflows, improve work visibility, and increase operational effectiveness through technology-enabled solutions.
Balance user experience, compliance requirements, operational efficiency, and risk considerations when prioritizing roadmap investments.
Use data, stakeholder feedback, and process insights to deliver measurable improvements in adoption, efficiency, transparency, and business outcomes.
Drive cross-functional alignment across business, technology, and delivery teams to support implementation and sustained value realization.
Lead collaboration to manage and prioritize roadmaps and releases across multiple products, resolving conflicts constructively.
Ensure product teams understand required business outcomes and their connection to broader business goals.
Identify and track key performance metrics, and coach product teams and stakeholders to address gaps in KPI delivery.
Ensure roadmap outcomes fit capacity constraints and are sequenced and prioritized to maximize customer value.
Consult with business and technology partners on broader roadmap objectives and facilitate prioritization and tradeoff decisions across stakeholder groups.
Engage regularly with customers and users to uncover needs and translate them into product hypotheses that are tested and refined.
Collaborate across product teams to develop and roll out operational plans and facilitate alignment.
Coach team members in effective product management and agile techniques.
Research industry best practices and trends to improve effectiveness.
Acquire, maintain, and apply advanced knowledge of the business, products, processes, and Product Management to coach teams.
Model Thrivent’s leadership competencies of courage, collaboration, and commitment, including resiliency, sound decision-making, and accountability.
Support continuous improvement, employee engagement, commitment to clients, and a culture representing Thrivent’s purpose, promise, and values.