Sr Product Manager

Point32Health • Canton, MA

3d • $113,467 - $170,200

About The Position

Who We Are Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health. Job Summary The Senior Product Manager is responsible for leading and managing product team(s) to develop multiyear product strategies, roadmaps, and competitive offerings to meet profitability and membership goals.

Requirements

• Effective and strategic leader who can use strong analytic and problem-solving skills to facilitate cross- functional teams.
• Excellent interpersonal and collaboration skills; ability to influence at all levels of the organization.
• Proven organization, facilitation, and conflict management skills
• Ability to function effectively in a fast paced, rapidly changing environment.
• Resilient, collaborative, flexible, innovative.
• Excellent oral, written and presentation skills.
• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.
• Bachelor’s degree in a related field
• 5-7 years of related work experience

Nice To Haves

• Master’s degree
• 5-7 years of product management, strategic planning, project management, marketing, or healthcare sales experience.
• Direct experience with Stop Loss and/or Level Monthly Funding highly desired.

Responsibilities

• Develops and manages the 2-4-year product strategy for a set of product lines and/or geographic regions.
• Lead product- specific, cross-functional teams responsible for assessing/implementing new/revised or enhanced product designs and programs.
• Meet with internal and external stakeholders/customers including market teams, brokers, accounts, vendors, and government agencies to incorporate voice of the customer in product roadmap.
• Develop new products and features, product enhancements, line extensions, portfolio revisions, and product discontinuation as needed to achieve market position, membership goals, and profitability targets.
• Synthesize product line financial modeling and analysis into actionable tactics.
• Assess market and competitive positioning in support of expansion strategies.
• Monitor and report on-going performance of product portfolio(s) including profitability, customer satisfaction, membership growth/retention, and operational performance.
• Develop course correction proposals, as needed, based on metrics.
• Collaborate with other teams in the development of product collateral, marketing, and communications initiatives and in conducting internal and/or external trainings.
• Map and manage the customer experience.
• Manage vendor relationships as part of the product line.
• Other duties and projects as assigned.

Benefits

• Medical, dental and vision coverage
• Retirement plans
• Paid time off
• Employer-paid life and disability insurance with additional buy-up coverage options
• Tuition program
• Well-being benefits
• Full suite of benefits to support career development, individual & family health, and financial health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level