Sr. Product Manager

Care.com•Dallas, TX

1d•Hybrid

About The Position

Care.com is a consumer tech company dedicated to solving the challenge of finding great care for loved ones. The company leverages data analytics, AI, and cutting-edge technologies to empower families and caregivers. Care.com is seeking a highly motivated Senior Product Manager to lead the supply side of its two-sided marketplace within the Core Product team. This role involves owning the end-to-end journey for care providers on the platform, developing products and systems that assist them in connecting with families, expanding their businesses, and delivering high-quality care. The ideal candidate is data-driven, curious, urgent, and deeply empathetic towards providers, while also balancing the needs of the broader marketplace. This position requires the ability to shape a long-term product vision and engage in implementation details. This is a hybrid position, requiring in-office presence on Monday, Wednesday, and Thursday in either Austin, TX or Dallas, TX.

Requirements

6+ years in product management with demonstrated success leading complex, cross-functional initiatives from concept to scale.
Proven ability to define and execute multi-quarter product strategies aligned with company objectives and measured by meaningful outcomes.
Deep comfort partnering with engineering and engaging in technical discussions to inform architecture and prioritization.
Strong experience defining KPIs, running experiments, and using internal and external data to make decisions and validate hypotheses.
Adept at navigating organizational dynamics and driving alignment across engineering, marketing, operations, and leadership.
Strong written and verbal communicator—able to translate complex product thinking into crisp requirements, clear narratives, and compelling vision.

Nice To Haves

Experience with two-sided marketplaces, B2B2C products, or supply-side platform work is a strong plus.

Responsibilities

Contribute to and drive the product vision and roadmap for Provider Experience, identifying the problems to solve for caregivers and care businesses, and how solving them moves the marketplace forward.
Work closely with engineering, design, and other cross-functional partners to develop, launch, and iterate on provider-facing products. Translate strategy into clear requirements and decisions that keep work moving in the right direction.
Define and track KPIs that reflect the health of the provider experience. Use data, experimentation, and competitive research to identify what’s working, surface opportunities, and make a case for prioritization.
Maintain the right level of documentation, user stories, briefs, requirements
Build for providers first. Partner with marketing and strategy teams to test and optimize how we message, onboard, and engage caregivers and care businesses across the platform.