Sr. Product Manager

Fiserv • Alpharetta, NJ

32d

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sr. Product Manager What does a great Product Manager do at Fiserv? You will be part of Fiserv’s dedication to delivering modern, competitive, portal and reporting experiences that anticipate the needs, and surpass the expectations of customers. We are looking for a client-focused Product Manager to support the development and growth of our innovative Client Experience products. In this role, you will work closely with leadership and senior product managers, engineering, design, and business stakeholders to help define product requirements, prioritize features, and deliver customer-centric solutions. The ideal candidate has a strong interest in financial services and technology, a data-driven mindset, and a desire to grow a career in product management. This role offers hands-on exposure to the full product lifecycle, from discovery and roadmap planning to launch and iteration, while building foundational product management skills.

Requirements

• 4+ years of product management experience in the payments space.
• Knowledge of financial services, banking, fintech platforms and/or payments lifecycle (acquiring, tokenization, payouts, risk, onboarding, or settlements)
• Strong analytical, problem-solving, and project management skills, with the ability to influence diverse groups through data-driven decisions.
• Experience communicating with senior leaders, external clients, and partners.
• Proven ability to drive cross-functional partnerships.
• Bachelor's degree or equivalent experience.
• Comfort working in fast-paced, ambiguous environments.

Nice To Haves

• Demonstrated passion for leading change and encouraging teams to deliver a high-quality client experience.
• Experience with ISVs, marketplaces, SaaS platforms, or embedded finance solutions.
• Familiarity with Confluence and JIRA (Agile/Scrum methodologies) is a plus
• Understanding of call center operations for product support.
• Familiarity with Microsoft Office Suite (Excel, PowerPoint)
• Technical aptitude for partnering with engineering or clients on APIs

Responsibilities

• Support product strategy and roadmap execution under guidance of leadership
• Collaborate with engineering, UX, data, and compliance teams to deliver scalable experiences
• Gather and document product requirements, user stories, and acceptance criteria
• Assist with backlog grooming, sprint planning, and release coordination
• Help ensure products meet regulatory, security, and compliance standards common in FinTech
• Analyze user feedback, market trends, and product performance metrics
• Engage client stakeholders at all levels to understand pain points, needs, and provide product solutions.
• Understand the needs of ISVs, platforms, marketplaces, and their embedded merchant workflows.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level