Sr. Product Manager

Zelis

8d•Hybrid

About The Position

At Zelis, we Get Stuff Done. So, let’s get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. A Little About You You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are. Position Overview As a Senior Product Manager at Zelis, you’ll own meaningful product initiatives from start to finish. You’ll identify important customer problems, shape solutions with design and engineering, and drive those solutions through development and launch. You’ll work directly with our VP of Product in a small, senior product team where product managers are responsible for both strategy and execution. Senior Product Manager Build the operating system for healthcare reimbursement Healthcare providers lose billions of dollars every year to reimbursement errors, payer complexity, and broken revenue cycle workflows. Zelis helps healthcare teams identify, understand, and resolve those problems. As a Senior Product Manager at Zelis, you’ll own meaningful product initiatives from start to finish. You’ll identify important customer problems, shape solutions with design and engineering, and drive those solutions through development and launch. You’ll work directly with our VP of Product in a small, senior product team where product managers are responsible for both strategy and execution. This is a role for someone who enjoys deep problem solving, customer discovery, and building products that materially improve how people work.

Requirements

5+ years of product management experience
Experience shipping B2B SaaS products
Strong customer discovery and product thinking skills
Experience leading complex initiatives from concept to launch

Nice To Haves

Healthcare experience is helpful but not required.

Responsibilities

Decide what Zelis should build
Identify high-impact problems across healthcare reimbursement workflows
Synthesize insights from customer conversations, product data, and industry dynamics
Help shape Zelis' product roadmap and long-term strategy
Lead deep product discovery
Interview healthcare operators to understand complex operational problems
Identify patterns across customer feedback and feature requests
Define the problems that matter most to solve and solutions that customers will use and love
Turn insights into products
Define clear use cases and product requirements
Work closely with design to prototype and test solutions with customers
Collaborate with engineering to ensure solutions are technically feasible
Drive initiatives end-to-end
Partner with engineering throughout development
Ensure new features deliver meaningful outcomes for customers
Collaborate with marketing, sales, and customer success on go-to-market motion