Sr. Product Manager, US CBCC

Amazon • Seattle, WA

12d • Onsite

About The Position

The Amazon Payment Products team needs a Senior Product Manager to define and drive strategy and product feature development with measurable P&L impact, to create internal and external product features, and to deepen the integration of our products with Amazon’s Retail platform. This role supports the US Co-branded Credit Card business as part of the North American regional organization. The ideal candidate is entrepreneurial, self-sufficient, and strong in product management and development, analyzing customer behavior, conducting customer research, and developing product features and services that deliver bar-raising customer experiences; Customer Acquisition and Engagement management, developing targeting strategies and optimizing acquisitions flows including those on subsidiary partner channels; Marketing analytics, developing analytical frameworks to understand customer behaviors and designing tests to challenge strategies; Business management, creating business strategy, owning P&L and managing program metrics; and Project management, creating business justifications and functional requirements for product features and services. This position involves regular communication with senior leadership on risks, financial and operational program metrics. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate has superior analytical abilities and a track record of finding practical, simple and creative solutions to complicated problems without sacrificing quality or core functionality.

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products

Nice To Haves

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders

Responsibilities

• Owning the long-term roadmap for credit card customer experience
• Defining the vision, animating that product vision for stakeholders, and bringing the vision to life
• Owning end to end programs within credit card; delivering results in a fast-paced and dynamic business environment
• Constructing mechanisms to ensure customer feedback is understood and acted on
• Be a subject matter expert on customer experience ; and use that expertise to influence programs across the Consumer Payments org

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior