Sr. Product Manager, Upstream Filtration

RepliGen Corporation • Marlborough, MA

7d • Remote

About The Position

Repligen is seeking an experienced Product Manager to support the growing upstream filtration hardware business. This role offers opportunities to advance within Business, Commercial, Customer Service and Operations functions. This role is expected to model our Leadership Behaviors—Integrity & Compliance, Customer Focus, Collaboration, Courage, Team Empowerment, and Accountability & Results—in all aspects of work.

Requirements

• BS degree in a Scientific or Engineering discipline
• 7-10 years’ experience in Product Management, Business Management or Sales, preferably in the biopharmaceutical or life science industries
• Knowledge of bioprocessing industry
• Experience in managing hardware portfolio with integrated software
• Excellent verbal and written communication skills, and strong organizational skills required
• Capable of working alongside senior management
• Ability to build mutually beneficial trusting relationships with internal partners, customers, and suppliers
• Ability to train a group of individuals on technical subjects
• Willing to travel globally (up to 20%)

Nice To Haves

• Experience in the biopharmaceutical or life science industries and knowledge of bioprocessing industry is highly desirable.
• Experience in Upstream Cell Culture and/or Intensification operations and with bioprocess equipment highly desired
• Experience with bioreactor operations
• Previous experience in commercial product management, sales and marketing or business management

Responsibilities

• Provide technical support to global Sales organization including development of product positioning, direct in-field support (pre and post-sale), product and technology selection, implementation at customer site; Ensure strong customer facing technical support, Sales/Training Collateral Development; training for Sales, Field Service, and Field Application teams; Engage directly with Marketing team to create content, campaigns and leads
• Support product development and commercialization for NPIs and product line extensions within the XCell portfolio; Act as a primary interface between Product, R&D and Marketing teams to manage new launches and line extensions, product upgrades, VOC coordination and alpha/beta testing support
• New part configuration and part number Generation; Maintain Product Master Data Set including SAP to SFDC mapping, Product Literature updates; Lead internal product improvement projects as a Product or Project Lead; Generate and/or support generation of Technology and Product Collateral; Drive resolution of customer inquiries and complaints with required internal functions; Drive Quality Investigations with QA; Manage product life cycle activities
• Generate forecasts to ensure accurate demand planning and product build; Active representation in Demand, Supply and Operational Planning; Support Product Assembly Workflow Optimization; Ensure correct, on-time product delivery through collaboration with Customer Service
• Conduct business analyses for products/product lines to support business planning, generate actionable insights to identify trends within the upstream market segments; Ability to run excel models with revenue/pricing/margin analysis desirable

Benefits

• paid time off
• health/dental/vision
• retirement benefits
• flexible spending accounts
• variable cash programs (bonus or commission)
• equity as part of the compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Senior