Sr Product Manager. Technical

T-Mobile•Frisco, TX

10h

About The Position

This role is critical for managing complex technical products such as those within TFB Engineering & Solutions, and supporting T-Mobile for Business (TFB) platforms. The Sr Product Manager, Technical owns the product lifecycle end to end, including vision, roadmap, technical delivery, and partner teamwork across engineering, marketing, business, and go-to-market teams. The role requires integrating customer insights, market analysis, and technical feasibility to prioritize product features and improvements. Success is measured by delivering products that meet business goals, customer happiness, and technical performance metrics. The work impacts the organization by driving product innovation, operational efficiency, and enhancing customer experiences through effective product management. We are a team that encourages innovation and advocates an agile and open approach, truly working and playing in the Un-carrier way!

Requirements

Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience (Required)
6+ years' experience in a hands-on technical role including solution engineering, technical architecture, or platform product management in a large-scale enterprise environment (Required)
7+ years of relevant Product Management experience in an Agile software product development environment (Required)
Demonstrated experience owning end-to-end product lifecycle for offers, product catalog, promotions, pricing, or eCommerce platforms in a B2B or B2C enterprise context (Required)
Experience managing cross-platform dependencies across enterprise systems such as billing, order management, CRM, and customer-facing digital channels (Required)
Agile Methodologies: Proven success directing matrixed resources and delivering software using Agile Scrum methodologies and other commonly used tools across multiple teams (Required)
Technical Writing: Strong requirements elicitation and proven writing skills including the ability to write concisely and clearly for different audiences (Required)
Agile Project Management: Experience with Agile backlog and project management tools such as JIRA and Confluence (Required)
Collaboration: Experience with successive elaboration and ability to develop Initiatives, Features, and User Stories that DevOps teams can ingest (Required)
Product Management: Experience delivering large and complex business/technology initiatives as Product Manager or lead technology role (Required)
Communication: Proven track record to effecticonnect with with leadership while employing a high degree of collaboration and influence; excellent written and verbal skills with ability to present sophisticated technical information clearly to diverse audiences including executives and non-technical leaders (Required)
Technology: Deep understanding of platform technologies and components such as security, performance, optimization, and API integration. Advanced knowledge of the full technology stack for assigned products, including experience with offer management, product catalog, pricing engines, or enterprise CRM platforms (Required)
Business Analysis: Strong analytical skills with demonstrated ability to identify, analyze, and synthesize product use data to drive decisions (Required)
Integration: Knowledge and experience with integration patterns, APIs, event-driven systems, and protocols such as REST, EDI, SOAP, etc. (Required)
DevOps: Extensive knowledge of DevOps (CI/CT/CD) and application of CI/CT/CD in Agile environments (Required)
Tools: Hands-on experience with JIRA, Confluence, Lucidchart, and SQL or equivalent data querying tools (Required)
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

Experience in telecom, media, or digital services platform environments strongly preferred (Preferred)
Experience with AI/ML product initiatives or enterprise data platforms a plus (Preferred)
Data Platforms: Familiarity with enterprise data platforms and analytics tooling a plus (Preferred)
AI/ML Product Experience: Prior experience leading AI/ML product initiatives, including NLP or conversational AI pipelines, a plus (Preferred)
Offers & Promotions Platforms: Familiarity with offer lifecycle management, promotion engines, product catalog, or pricing platforms in an enterprise environment preferred (Preferred)
Certified Scrum Master (CSM) / Scrum Product Owner Certification (CSPO) (Preferred)
Agile Certified Practitioner (PMI-ACP) (Preferred)
Certified SAFe® 5 Product Owner/Product Manager (POPM) (Preferred)

Responsibilities

Own the end-to-end product lifecycle for a complex offers and product catalog platform, including capability creation, feature development, and backlog management, ensuring alignment with business goals and customer needs
Define, own, and continuously refine the multi-quarter product roadmap, balancing near-term delivery commitments with long-term strategic platform evolution
Identify, track, and manage cross-platform dependencies across adjacent enterprise systems, ensuring upstream and downstream impacts are surfaced early and resolved proactively
Partner closely with Product Owners to drive feature creation and user story development, ensuring DevOps teams have clear, actionable requirements at all times
Collaborate with cross-functional teams including engineering, architecture, legal, finance, sales, and go-to-market to drive technical delivery and product releases
Identify and resolve execution, operational, and organizational issues that impede product success, driving improvement plans within sphere of influence
Support and enable core Agile practices: efficient just-in-time flow, lean practices, elimination of waste, and DevOps CI/CD
Conduct market and customer research to find opportunities and infoadviseduct strategy and roadmap development
Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
Communicate product vision and progress clearly to partners at all levels, including senior leadership
Also responsible for other duties/projects as assigned by business management as needed.