Sr. Product Manager, R&D Enablement
About The Position
Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic. We are building a world-class R&D organization where engineers, product managers, and designers can move fast with confidence, create high-quality solutions, and stay deeply engaged in their work. We are seeking a Senior Product Manager to lead our R&D Enablement initiatives. In this pivotal role, you will treat our internal developer experience as a product, driving the strategy to achieve P90 industry benchmarks in velocity, throughput, and satisfaction. You will oversee the product roadmap for our Service Enablement, Mobile App Enablement, Platform Quality and SRE pods. Your mandate is to eliminate friction across the entire development lifecycle—from concept and code inception to deployment and observability—empowering our EPD (Engineering, Product, Design) teams to deliver value to our members faster and more reliably.
Requirements
- 5+ years of Product Management experience, with a strong preference for candidates who have worked on Internal Developer Platforms (IDP), DevOps tools, or B2B technical products.
- Technical Fluency: You can have deep technical conversations with engineers about CI/CD pipelines, microservices architecture, cloud infrastructure (AWS), and mobile release cycles.
- Data-Driven: Experience using metrics like DORA, SPACE, or DevEx to guide decision-making and measure success.
- Program Management: Strong technical program management skills to orchestrate complex, cross-functional initiatives.
- Change Management: Proven ability to drive adoption of new tools and processes across a large, distributed engineering organization.
Nice To Haves
- Working knowledge with our specific tech stack: AWS, Kubernetes, TypeScript, React Native, Kafka, and DataDog.
- Familiarity with Backstage (Mission Control) or similar internal developer portals.
- Experience implementing GenAI tools (e.g., GitHub Copilot, Cursor, Glean) in an enterprise environment to drive productivity.
- Background in SRE or Platform Engineering principles.
Responsibilities
- Define the R&D Enablement Strategy: Evolve our internal platform strategy from "Engineering Enablement" to broad "R&D Enablement" expanding scope to support Product Managers and Designers along with engineers with AI-powered tools and streamlined workflows.
- Drive the "5 Pillars" of R&D Excellence: AI Adoption, Velocity & Local Iteration, Quality Engineering, Instrumentation & Observability, Knowledge Management.
- Manage the Platform Roadmap: Partner with Engineering Managers to prioritize technical investments against business value, managing backlogs for Service Enablement, App Enablement, and SRE teams.
- Measure What Matters: Rigorous tracking of success metrics, including DXI (Developer Experience Index), PR Throughput, DORA metrics, and Mean Time-to-Recovery (MTTR).
- Voice of the Customer: Conduct quarterly DX surveys and "listening tours" to identify friction points and translate feedback into actionable product requirements.
- Translate the "RnD Enablement Strategy" into concrete quarterly roadmaps.
- Lead the rollout of a unified Developer Experience Platform (DXP) to measure productivity and team performance.
- Collaborate with App Enablement (Mobile DevOps & Mobile App Platform) to optimize the mobile/frontend developer experience, specifically for our Phoenix application stack and release processes.
- Drive cultural change by incentivizing documentation, deep work, and "paved road" adoption across the organization.
- Partner with Security and Infrastructure teams to balance speed with compliance and reliability.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
