Sr. Product Manager - Provider Experience (Remote)
About The Position
We’re looking for a Senior Product Manager to join our Provider Experience team at Rula. Our goal is simple: help therapists succeed so they can run a healthy practice and give great care to their patients. In this role, your focus is to help therapists focus entirely on their patients by building and improving the tools they use every day. You will lead initiatives around automating day-to-day administrative workflows using AI (like clinical note writing, client scheduling, and paperwork) and developing real-time clinical guidance tools during sessions. Reporting directly to the Senior Director of Product (Provider) and working cross-functionally with design, engineering, and clinical teams, you will make a direct impact by giving therapists hours of their week back.
Requirements
- 5+ years of product management experience.
- Demonstrated success building and scaling SMB SaaS, productivity tools, or operations platforms, with a clear track record of driving measurable impact in user retention, workflow efficiency, or task automation.
- Proven ability to simplify complex, multi-step workflows and redesign them into intuitive, high-efficiency product experiences.
- Effective communication and alignment skills across diverse stakeholders and technical teams.
- Strong analytical and problem-solving skills, with comfort using data, experimentation, and qualitative insights to make decisions.
Nice To Haves
- Experience building products for time-constrained professional users, with a strong ability to understand their motivations, constraints, and day-to-day workflows.
- Experience working on products that leverage AI/ML and automation to streamline workflows or reduce repetitive tasks.
- Experience navigating compliance, clinical software, billing, or other high-complexity operational domains.
Responsibilities
- Lead initiatives around automating day-to-day administrative workflows using AI (like clinical note writing, client scheduling, and paperwork)
- Develop real-time clinical guidance tools during sessions
- Make a direct impact by giving therapists hours of their week back
Benefits
- 100% remote work environment
- Attractive pay and benefits
- Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
- 401(k) plan access
- Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care
- Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
- Employee Assistance Program (EAP)
- Quarterly department stipend
- Community and employee resource groups
- Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
- Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
