Sr. Product Manager - Post Purchase Platform & Integrations

Visa•Bellevue, WA

2d•$131,600 - $210,300•Hybrid

About The Position

We are looking for a creative and entrepreneurial Sr Product Manager to develop products and services that drive innovation and growth for Post Purchase Platform & Integrations capabilities within Visa’s Post Purchase Platform. In this role, you will help transform Visa’s network‑level data into insight‑driven product experiences that enable merchants, partners, and issuers to make better post‑purchase decisions. You will work at the intersection of payments, data, and technology—owning intelligence‑based features that surface meaningful signals, recommendations, and outcomes across post‑purchase lifecycle including disputes. The ideal candidate brings strong product judgment, deep payments domain knowledge, and the ability to operate with autonomy in ambiguous problem spaces. You are equally comfortable articulating business value and engaging directly with technical teams to influence solution design.

Requirements

8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
Demonstrated experience in product management within payments processing and merchant-facing financial platforms
Experience partnering with engineering and technical teams to define and deliver scalable platforms or services
Strong written and verbal communication skills, with the ability to influence cross‑functional stakeholders
Deep understanding of the payments ecosystem, particularly post‑purchase flows, especially dispute management solutions
Experience operating in ambiguous or early‑stage problem spaces requiring independent judgment and initiative
Proven ability to translate customer problems into actionable product requirements and measurable outcomes
Experience working with large‑scale data platforms, analytics, or network‑level data assets
Strong analytical and strategic thinking skills, with the ability to balance near‑term delivery and long‑term platform considerations
Demonstrated ability to work effectively in highly matrixed, global organizations

Nice To Haves

9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Prior experience delivering data‑driven or intelligence‑based product capabilities
Experience with AI‑enabled or GenAI‑augmented product capabilities

Responsibilities

Own Post‑Purchase Intelligence features and experiences, including defining how insights, signals, recommendations, and outcome measurement capabilities should be built in alignment with Post‑Purchase Platform strategy. This includes assessing feasibility (e.g., legal, risk, data considerations), understanding scaling and pilot implications, identifying product and data dependencies, and detailing core experience and technical requirements.
Develop a deep understanding of customer needs and pain points, particularly across post‑purchase risk, disputes, fraud, refunds, and authorization outcomes.
Engage directly with customers and internal stakeholders to ensure solutions deliver clear, measurable value and align with real‑world decision‑making.
Collaborate closely with technology and data teams to translate customer and business needs into clear product requirements, balancing speed, data quality, latency, and scalability considerations.
Operate cross‑functionally to drive alignment, proactively partnering with product, engineering, analytics, risk, legal, GTM, and regional teams to identify required data sources, resolve dependencies, and move complex initiatives forward.
Support go‑to‑market execution, working with Sales, Marketing, and regional solution teams to manage pilots, inform positioning and value articulation, and support successful product launches and adoption.
Communicate effectively with senior leadership, contributing to product reviews, roadmap discussions, and business updates by clearly articulating customer value, product progress, and tradeoffs.