Sr Product Manager - PayPal.com

PayPal•Austin, TX

18d•Hybrid

About The Position

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. PayPal is seeking a dynamic Senior Product Manager to lead the strategy, design, and optimization of our merchant web experience on PayPal.com. In this role, you will be responsible for driving growth and engagement by building high-quality customer experiences that help businesses of all sizes discover, understand, and adopt PayPal's payment solutions. You will own the end-to-end merchant journey on our website—from first discovery through conversion—ensuring we effectively communicate value, remove friction, and accelerate merchant acquisition. This role sits at the intersection of product management, content strategy, and growth marketing. You'll work cross-functionally with design, engineering, content, marketing, SEO, and data science teams to create experiences that resonate with diverse merchant segments. This is an individual contributor role.

Requirements

3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

Own the merchant web roadmap - Define strategy and prioritize initiatives that drive discovery and conversion on PayPal.com
Optimize the end-to-end merchant experience - Use data and user research to continuously improve landing pages, product pages, and customer journey flows
Drive content and SEO strategy - Partner with content and SEO teams to create compelling, optimized content that increases organic traffic and resonates with diverse merchant segments
Leverage analytics to drive growth - Partner with analytics teams to identify opportunities to improve growth KPIs, inform product decisions, and measure impact
Lead cross-functional execution - Run agile sprints with engineering, design, content, and platform teams; communicate progress and align stakeholders across marketing, product, and business teams

Responsibilities

Uses data to build insights on product or platform requirements consistent with the shared vision for the product.
Gathers insights from the customer experience and customer needs to input to product requirements
Analyzes research, market analysis and usability studies, research and market analysis to support data-driven decision making
Monitors product profitability measures, including budget.
Lead sprint planning, daily standups and retrospectives to drive execution.
Interfaces with product and technology leadership as needed.
Partners with content developers, data scientists, product designers and user experience researchers to identify new opportunities.