Sr Product Manager, Kentik NMS

Kentik

4h • Remote

About The Position

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.
Kentik builds observability products for some of the most complex networks in the world. Our platform ingests high-volume network, flow, telemetry, and performance data and transforms it into actionable insights for engineering, operations, and business teams.
Kentik NMS extends our observability capabilities into network monitoring and management, providing deep visibility into device health, infrastructure performance, fault detection, and operational workflows across enterprise and service provider environments.
As a Product Manager for Kentik NMS, you will help drive the product roadmap and execution for our Network Management System capabilities. You will work closely with product, engineering, design, and customer-facing teams to deliver reliable, scalable solutions that help customers monitor, manage, and troubleshoot network infrastructure.

Requirements

• 5+ years of experience in a technical role at a technology company (e.g., network engineering, NOC operations, systems engineering, SRE, IT infrastructure)
• Strong understanding of networking fundamentals, routing and switching concepts, and the OSI stack
• Experience working with network monitoring or management systems (e.g., SolarWinds NPM, PRTG, LogicMonitor, Nagios, Cisco Catalyst Center, Cisco Meraki, or similar tools)
• Familiarity with SNMP, telemetry, device polling, alerts, and performance monitoring concepts
• Understanding of enterprise and/or service provider network architectures
• Strong analytical and problem-solving skills with the ability to translate technical requirements into actionable product work
• Ability to communicate effectively with engineering teams and operate cross-functionally
• Prior product management experience is strongly preferred but not required

Nice To Haves

• Experience with large-scale network operations or NOC environments
• Familiarity with automation and scripting tools (e.g., Python, Ansible, APIs)
• Experience working with networking vendors such as Cisco, Juniper, Arista, or similar
• Understanding of configuration management and network automation workflows
• Linux experience and familiarity with distributed systems
• Networking certifications such as CCNA, CCNP, or equivalent

Responsibilities

• Assisting in driving the product roadmap for Kentik NMS, balancing customer needs, technical feasibility, and business priorities
• Independently prioritize features, enhancements, and technical investments, while partnering closely with senior product leadership for alignment
• Translate customer and operational requirements into clear product specifications and user stories
• Partner closely with engineering to design and deliver capabilities such as device monitoring, fault management, alerting, configuration visibility, and performance analytics
• Engage regularly with customers, network operators, and customer-facing teams to gather feedback and validate product direction
• Develop a deep understanding of network operations workflows, including monitoring, troubleshooting, and incident response
• Use product data and customer insights to measure impact and guide continuous improvement
• Support features through the full product lifecycle from discovery to delivery

Benefits

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement
• Stock options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed