Sr Product Manager-Data Platform

Kroger•Blue Ash, OH

About The Position

This role is to support the operations of eCommerce fulfillment. Data is at the heart of the role. This person will be responsible for ensuring we are building the right model to provide real time insights into our operations. The role will be working with two product teams and will be responsible for keeping the other PMs in this space aligned to the business needs while also working across domains. Own and drive a large product from vision, through design, to requirements, and finally delivery. Serve as a facilitator within a larger cross-functional team to solve business problems. Work with near-complete autonomy and freedom, requiring no oversight. This autonomy, however, will be within a broader strategy set by a Senior Product Manager and/or Group Product Manager. Build trust within a larger area of responsibility than a Product Manager or Associate Product Manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

Bachelor's Degree computer science, business, marketing, or management or equivalent practical experience
5+ years of software development, product management or business analyst experience in an eCommerce business with demonstrated success in sales and/or customer use through the delivery of new/evolving products
5+ years of experience bringing customer-facing eCommerce or Omnichannel products to market
Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer experience
Proficient Microsoft Office skills
Excellent communication, organizational and analytical skills

Nice To Haves

Any digital product management experience with a multi-channel retailer
Any experience using Atlassian products
Any experience with iterative product development (Agile)
Product strategy & prioritization leadership
Data platform and architecture fluency
Platform Thinking
APIs, SDKs, and self service capabilities
Multi tenant vs. single tenant design tradeoffs
ML literacy
Stakeholder communication
Designing for expert users without alienating new ones
Clear documentation and onboarding flows
Strong Differentiators
MLOps understanding
Experimentation and metrics fluency
Responsible AI leadership

Responsibilities

Identify product requirements and future enhancements through collaborative engagements to support product strategies
Create, maintain and communicate product catalog roadmaps, including near-term delivery and 1-2 year product evolution, to engage stakeholders across the organization in aligning and supporting company and business unit strategies
Create highly collaborative cross-functional partnerships across the Kroger matrix organization
Identify, measure and improve key product catalog metrics to enhance the customer experience, and create a compelling, relevant product vision using web metrics, customer loyalty/insights, customer feedback/research and internal operational metrics
Identify opportunities to create best-in-class capabilities by leveraging customer feedback and team knowledge/expertise in order to connect company strengths with available resources
Develop a product plan and deliver breakthrough experiences to market by working with technical and non-technical partners; measure output, improve execution and continuously deliver production expectations
Model Agile principles by maintaining a groomed backlog and providing 1-N prioritization for backlog
Set criteria for Minimum Viable Product to increase the speed/frequency with which enhancements and new capabilities are delivered
Travel to work campuses to attend company meetings
Must be able to perform the essential job functions of this position with or without reasonable accommodation