Sr. Product Manager, Clinical Studies & SampleMinded Research

Abbott•Madison, WI

10d•Onsite

About The Position

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. This role involves demonstrating complete knowledge, skills, and understanding of practices for complex programs and initiatives, exhibiting creativity and substantial understanding of specialized techniques, processes, and procedures. The Sr. Product Manager will engage as a key voice of the customer for stakeholders for one or more product areas, ensuring their needs are heard and that delivery teams receive necessary support. They will translate user and business needs into high-level requirements for work assignments of medium complexity, utilizing a structured process for gathering, analyzing, documenting, and managing change to assess and recommend solutions based on cost vs. benefit analysis and parallels to overall business strategy. The role requires defining acceptance criteria for product features of medium complexity and ensuring they are understood by the delivery team. Maintaining detailed documentation such as gap analyses, business process flow charts, decision tables, features, and business requirements documents is crucial for the development and refinement of new analytical tools and processes. Execution of plans during the implementation phase, composing standard operating procedures (SOPs), and participating in design reviews and walk-throughs are key responsibilities. Tracking product performance after implementation to ensure efficiency of operations and proactively providing continuous improvement recommendations is expected. Defining key performance indicators (KPIs) and metrics to measure product success, monitoring product performance, analyzing data, and making data-driven decisions to improve product outcomes are essential. Collaboration with Quality Engineering (QE) is vital to ensure the product meets high standards of quality, performance, and reliability by defining product requirements and acceptance criteria, which are then used by the QE team to develop test plans and test cases. Creating and maintaining the product roadmap for the area of responsibility, outlining the development and release of features, and communicating product strategy, roadmap, and progress to stakeholders, including executives, partners, and customers, are core functions. Managing stakeholder expectations and prioritizing competing demands to ensure alignment and focus is critical. Active participation in all squad ceremonies, reviewing work completed by the squad, providing feedback, and accepting work, as applicable, are expected. Managing the product backlog by grooming and prioritizing, while ensuring work aligns with product strategy and OKRs, is a key responsibility. Developing and maintaining relationships with customers and business partners to drive satisfaction is important. The role requires consistently influencing and making significant decisions within a project, demonstrating good judgment in selecting methods and techniques for obtaining solutions based on a solid understanding of business strategy and best practices with minimal instructions for difficult or unpredictable situations. Ability to collaborate and operate in a cross-cultural and complex matrixed environment to build consensus across functions is necessary. Contributing individual capabilities to the achievement of group objectives and working effectively with others in a group setting, including mentoring, coaching, and providing technical guidance for junior members of the team, is expected. Communicating clear and concise product updates and releases to internal and external stakeholders is a requirement. Upholding company mission and values through accountability, innovation, integrity, quality, and teamwork is essential. Support and compliance with the company’s Quality Management System policies and procedures, and maintaining regular and reliable attendance are mandatory. The ability to act with an inclusion mindset and model these behaviors for the organization is also required.

Requirements

Excellent interpersonal and communication skills.

Responsibilities

Demonstrate complete knowledge, skills, and understanding of practices for complex programs and initiatives exhibiting creativity and substantial understanding of specialized techniques, processes, and procedures.
Engage as a key voice of the customer for stakeholders for one or more product areas to ensure their needs are heard and that delivery teams are getting the support needed.
Translate user and business needs into high-level requirements for work assignments of medium complexity, by utilizing a structured process for gathering, analyzing, documenting, and managing change to assess and recommend solutions based on cost vs. benefit analysis and parallels to overall business strategy.
Define acceptance criteria for product features of medium complexity and ensure they are understood by the delivery team.
Maintain detailed documentation such as gap analyses, business process flow charts, decision tables, features, and business requirements document to aid in the development and refinement of new analytical tools and processes.
Execute plans during the implementation phase, composing standard operating procedures (SOPs), participating in design reviews and walk throughs.
Track product performance after implementation to ensure efficiency of operations and proactively provide continuous improvement recommendations.
Define key performance indicators (KPIs) and metrics to measure product success.
Monitor product performance, analyze data, and make data-driven decisions to improve product outcomes.
Collaborate closely with Quality Engineering (QE) to ensure the product meets high standards of quality, performance and reliability by defining the product requirements and acceptance criteria, which are then used by the QE team to develop test plans and test cases.
Create and maintain the product roadmap for area of responsibility that outlines the development and release of features.
Communicate product strategy, roadmap, and progress to stakeholders, including executives, partners, and customers.
Manage stakeholder expectations and prioritize competing demands to ensure alignment and focus.
Actively participate in all squad ceremonies.
Review work completed by the squad, provide feedback, and accept work, as applicable.
Manage the product backlog by grooming and prioritizing, while ensuring work is in line with product strategy and OKRs.
Develop and maintain relationships with customers and business partners to drive satisfaction.
Consistently influence and make significant decisions within a project, demonstrating good judgment in selecting methods and techniques for obtaining solutions based in a solid understanding of business strategy and best practices with minimal instructions for difficult or unpredictable situations.
Ability to collaborate and operate in a cross-cultural and complex matrixed environment to build consensus across functions.
Contribute individual capabilities to the achievement of group objectives and work effectively with others in a group setting. This includes mentoring, coaching, and technical guidance for junior members of the team.
Communicate clear and concise product updates and releases to internal and external stakeholders.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company’s Quality Management System policies and procedures.
Maintain regular and reliable attendance.
Ability to act with an inclusion mindset and model these behaviors for the organization.