Sr. Product Manager, Clinical Communications

SimplePractice

4h•$130,000 - $162,500

About The Position

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. Recognized by MedTech Breakthrough as the Best Practice Management Solution Provider in 2024 and the Digital Health Awards in 2023, SimplePractice is proud to pave the future of health tech. We're looking for a Sr. Product Manager for our Communications team to define and execute the strategy for our critical telehealth and secure messaging workstreams. You'll be instrumental in enhancing the core SimplePractice experience by identifying opportunities to improve how our customers connect with their clients, ensuring these communication tools are seamless, secure, and compliant.

Requirements

5+ years of product management experience including strategic product vision and zero to one product development
A proven track record of scaling and iterating on features based on user data and market insights
Exceptional communication and collaboration skills. You can inspire and motivate cross-functional teams to achieve ambitious goals
Strong analytical and problem-solving skills, with the ability to use data to inform decisions
A passionate advocate for your product with an infectious enthusiasm for building something truly remarkable to surprise and delight customers

Responsibilities

Own the vision and roadmap for SimplePractice's telehealth and secure messaging capabilities. You'll drive the why behind the product, defining the user experience, setting priorities, and charting the course to success
Deeply understand the unique telehealth and secure messaging needs of group practices. You’ll use this understanding to define our strategy for providing and enhancing these critical features, delivering the business case for mutually beneficial solutions (for customers and our business) to defining new user experiences that seamlessly integrate high-quality video and secure, compliant communication within the SimplePractice platform
Use market, competitive, and operational data to identify emerging trends in technology, opportunities for product enhancements, growth, and adding customer value
Deeply understand customers, their needs, and ensure products deliver exceptional value
Champion collaboration. You'll work closely with engineers, designers, marketers, and other stakeholders to turn your vision into reality
Roll up your sleeves and get things done. You're not afraid to dive into the details, experiment, and iterate quickly
Closely monitor product performance through key metrics, analytics, and customer feedback. Use data-driven insights to make informed decisions and drive continuous improvement