Sr. Product Manager - AI
About The Position
CommerceIQ is pioneering a new frontier in retail tech by building the Retailer Copilot with Agents. This is a next-generation AI platform to empower retail teams with intelligent, autonomous workflows. We’re seeking a curious, hands-on, and customer-obsessed Senior Product Manager with an AI focus to join our incubation team. You’ll be at the intersection of cutting-edge LLM technologies and real-world retail execution problems, helping conceptualize, prototype, test, and scale agent-based solutions across our customer base. If you thrive in zero-to-one environments, love working at the bleeding edge of AI, and enjoy sitting down with customers to dig into their workflows and co-create the future, this role is for you.
Requirements
- 3-8 years of experience in product management or equivalent roles (AI prototyping, ML PM, solutions engineer with PM mindset).
- Demonstrated interest in AI: LLMs, RAG, evals, prompt engineering, fine-tuning, etc.
- Hands-on experience with prototyping tools or notebooks (e.g., LangChain, Streamlit, Python, etc.). By no means do you have to be an engineer, but you must have a technical mindset and associated aptitude.
- Strong product intuition and ability to simplify complex systems into compelling UX.
- Experience leading customer conversations, running discovery interviews, and testing early concepts.
- Comfortable with ambiguity, high ownership, and fast-paced 0 to 1 environments.
- Willingness to travel up to 40% for customer immersion and pilots.
- Bachelor's degree, preferably in Business, Computer Science, or a related field
Nice To Haves
- Background in retail, e-commerce, or SaaS for enterprise workflows.
- Experience building agent-based systems, copilots, or AI assistants.
- Prior startup or incubation team experience.
Responsibilities
- Identify and validate customer pain points that are ripe for agent-based automation.
- Own the AI-first product strategy: leverage LLMs, fine-tuning, RAG, and tool use to craft intelligent workflows.
- Design and evaluate product concepts with agentic behavior, personalization, and embedded intelligence.
- Create and test AI-driven prototypes, either hands-on or with the support of forward-deployed engineers.
- Drive quick iteration cycles using real customer feedback, eval metrics, and qualitative insights.
- Build a repeatable framework to test and prioritize use cases and agent behaviors.
- Lead deep-dive discovery sessions with senior retail & e-commerce stakeholders.
- Translate ambiguous customer workflows into structured agent-enabled solutions.
- Evangelize concepts early and build conviction with pilot partners.
- Develop a structured, living library of agent use cases across functions and retailers.
- Create internal playbooks and blueprints for agent design, AI evaluation, and success criteria.
- Collaborate closely with Applied AI, Forward Deployed Engineering, Design, and GTM teams.
- Operate as a mini-CEO of your use cases, from exploration to launch and customer adoption
Benefits
- Comprehensive medical, vision, and dental coverage
- A 401(k)-retirement plan
- Short & long-term disability insurance
- Life insurance
- Paid parental leave
- Monthly reimbursements for gym, phone, and internet
- 10+ paid company holidays in each calendar year, quarterly Global Recharge Fridays, and unlimited PTO
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
