Sr. Product Factory Specialist

Philadelphia Insurance Companies•Lower Merion Township, PA

About The Position

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Sr. Product Factory Specialist to join our team! Senior Product Factory Specialist coordinates Product Factory activities and communications between Actuarial, Compliance, IT and Underwriting throughout the lifecycle of Product and Policy Administration System changes.

Requirements

Bachelor’s degree in business administration, Project Management, Risk Management, Information Technology or a related field.
Min 5 years’ experience managing business or IT requirements across products, programs, or processes.
Strong understanding of project management principles and methodologies.
Excellent communication and interpersonal skills, with the ability to engage and collaborate with cross-functional teams.
Strong problem-solving skills and the ability to make decisions under pressure.
Ability to adapt and support organizational change and advancement across business and technology.

Nice To Haves

5 years Commercial Underwriting or Product Management experience preferred.
7 years’ experience with ISO-based insurance products is preferred

Responsibilities

Business consultant on activities and functions supporting business process, organizational design, needs assessments and cost/benefit analysis aligning business strategies with information technology solutions.
Contributes, as a subject matter authority, to the analysis and design of business projects understanding organizational structures, roles, responsibilities, governance, staffing and sourcing to support business goals, strategies and process architecture.
Oversee and coordinate multiple product factory projects, ensuring alignment with organizational goals and objectives. Participates in complex planning processes across multiple departments or business units.
Act as a liaison between IT and business units to facilitate clear and effective communication.
Coordinates across teams for project prioritization, ensuring that all impacted areas and dependencies are informed. Informs and supports stakeholders regarding communication, notifications, or training activities related to project changes or updates.
Champions organization-wide change. Coordinate and support User Acceptance Testing (UAT) and Postproduction Validation (PPV) to ensure the quality and success of project outcomes.
Serve as the first point of contact for IT requirements or development clarifications, coordinating interactions and providing guidance as needed.
Assist in review of insurance product changes and coordinate between compliance, actuarial, and IT, and underwriting units.