Sr. Product Designer

Hatz AINew York, NY
$120,000 - $200,000Hybrid

About The Position

Hatz AI is building the AI-native platform purpose-built for Managed Service Providers and the small businesses they serve. We are looking for a Senior Product Designer to help make that platform feel as powerful as it is approachable. You’ll join a small, growing team and work directly with product and engineering to own design across the full lifecycle: discovery, systems, and ship. This is a high-ownership role for a designer who thrives at the intersection of technical complexity and human clarity, someone who can look at an agentic workflow or an LLM-powered feature and figure out how to make it feel obvious to the people who actually need to use it.

Requirements

  • 5+ years of product or UX design experience, with a portfolio demonstrating strong craft, systems thinking, and shipped work across complex or technical products.
  • A track record of making technically sophisticated products feel simple. In other words, you’ve designed for data-dense, workflow-driven, or AI-powered environments before.
  • Proficiency in AI assisted design tools & Figma
  • Experience conducting and synthesizing user research to ground design decisions in real-world needs rather than assumptions.
  • Strong cross-functional collaboration skills. You work directly with engineers and PMs, contribute to product conversations, and push back when it makes the work better.
  • Clear, confident communication. You can present and defend design decisions to stakeholders at any level.

Nice To Haves

  • Hands-on experience designing AI-powered products — agentic workflows, LLM interfaces, RAG-driven features, or similar — from 0→1 or through meaningful growth stages.
  • Familiarity with the MSP, IT services, or SMB software space — you understand how these customers think about tooling and workflows.
  • Experience with no-code or app-builder products, where users are constructing their own workflows rather than following a fixed path.
  • Comfort in high-growth startup environments with frequent releases, shifting priorities, and a bias toward iteration over perfection.
  • “Vibe prototyping” instincts — you’ve used AI-assisted tools or low-code environments to explore ideas quickly without waiting for engineering.
  • Experience building or governing a design system used across multiple teams or product areas.

Responsibilities

  • Lead end-to-end design for core product areas - from early-stage discovery and user flows through production-ready specs and QA, with a weekly release cadence in mind.
  • Translate complex, AI-powered capabilities, like agentic workflows, MCP integrations, and LLM-driven automation into interfaces that feel intuitive to non-technical users.
  • Contribute to and evolve the design system, building reusable components that scale as the product surface area grows.
  • Plan and conduct discovery sessions with customers, synthesize findings, and feed real user needs directly into the design process.
  • Partner closely with engineering and product to move fast and ship with intention, contributing to prioritization and scoping, not just execution.
  • Stay current with how AI product patterns are evolving by evaluating new interaction models for agentic UX, conversational interfaces, and AI-assisted workflows.
  • Contribute to and help define design process, tooling, and rituals as the team scales.
  • Deliver detailed, developer-ready specs and assets that reduce handoff ambiguity and keep velocity high.

Benefits

  • Base salary
  • Meaningful equity participation
  • Health
  • Unlimited PTO
  • 401k match
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