Sr. Product Designer

Dealer-FX GroupMarkham, ON
Hybrid

About The Position

Dealer-FX is looking for a Senior Product Designer to lead the design of end-to-end digital customer experiences across one or more product areas. This role exists to ensure that products are not only functional but intuitive, cohesive, and grounded in real user needs. The Senior Product Designer partners closely with Product Managers, Engineers, and other designers to define solutions that address complex customer problems and deliver experiences that create meaningful value. They operate at the intersection of strategy and execution, helping shape what should be built, why it matters, and how it comes to life across their product area(s). This is a senior individual contributor role with influence across multiple initiatives. The Senior Product Designer plays a critical role in elevating product quality, shaping design direction, and driving measurable outcomes for both customers and the business.

Requirements

  • Experience designing complex, end-to-end product experiences in a SaaS or digital product environment
  • Ability to manage multiple design initiatives within one or more product areas
  • Strong product thinking and ability to balance user needs, business goals, and technical constraints
  • Experience using research, data, and insights to inform design decisions and influence product outcomes
  • Proven ability to lead design work through influence, collaborating across Product, Engineering, and other teams
  • Experience mentoring or guiding other designers, contributing to quality and consistency across work
  • Strong systems thinking and familiarity with design systems and standards
  • Effective communication skills, including articulating design rationale and trade-offs
  • Mindset focused on quality, iteration, and continuous improvement

Responsibilities

  • Own the design of one or more product areas, with success measured by usability, cohesion, and alignment with product goals
  • Be accountable for translating product strategy into actionable, scalable design solutions, measured by adoption, quality, and minimal rework
  • Drive impact through design leadership by shaping solutions that balance user needs, business priorities, and technical constraints
  • Using research, feedback, and analytics to inform design decisions and improve experiences
  • Guiding other designers and contributing to stronger design consistency and quality across initiatives
  • Advocating for the user perspective across cross-functional teams
  • Influencing product direction through well-reasoned, user-centered recommendations

Benefits

  • Flexible work arrangements that support work–life balance
  • Ongoing training and professional development
  • Group health and dental benefits
  • Employee Assistance Program
  • Three weeks of paid vacation
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