Sr. Product Application Engineer

Advanced Micro Devices, Inc•Austin, TX

23h•Hybrid

About The Position

In this customer-focused role, you will be working with the world’s leading AI & HPC GPUs being designed for large Data Center clusters for the leading Cloud Service Providers and AI companies in the world. You will be working directly with key external OEM partners, Cloud Service Providers, and end-customers, as well as AMD field application teams, internal development teams, and other stakeholders to bring a portfolio of next-generation Server and Rack offerings to market using AMD’s Instinct™ Accelerators and support them post-production.

Requirements

Bachelors or Masters degree in electrical or computer engineering

Nice To Haves

Programming/scripting skills (e.g., C/C++, Perl, Ruby, Python).
Debug techniques and methodologies
Experience with common lab equipment, including protocol/logic analyzers, oscilloscopes, etc.
Experience with board/platform-level debug, including delivery, sequencing, analysis, and optimization
Knowledge of system architecture, technical debug, and validation strategies

Responsibilities

Manage technical interaction with OEM/ODM Partners to enable deployment of AMD Instinct™ Accelerators in Partner systems.
Support Partners in the bring-up and validation of AMD Instinct™ GPUs in their system, guide partners on use of AMD tools, qualification test methods, and analysis of test results.
Lead the debug of Partner/Customer issues (HW, firmware, driver), working with a cross-functional team and driving the root cause investigation.
Work with Partners on the development of manufacturing/screen tests to ensure reliability at scale.
Understand Partner requirements and schedule, identify gaps in AMD offering and work with other stakeholders to close them.
Author design guideline, technical presentations, and training material.
Provide recommendation to improve customer experience with our SW and HW.