Sr. Portfolio Manager Compliance and Operational Excellence

Iron Bow Technologies•Herndon, VA

5d•Remote

About The Position

Iron Bow Technologies is looking for a Senior Portfolio Manager, Compliance & Operational Excellence to report to the Senior Director of Governance, Risk, and Compliance (GRC). This role is a senior individual contributor responsible for advancing Iron Bow's compliance and operational excellence programs. The position will lead the execution of the internal audit program, strengthen the compliance framework, and drive continuous improvement initiatives to support business performance and audit readiness. The role ensures compliance with ISO 9001:2015, ISO 20000-1, CMMI for Services (Maturity Level 3), and other applicable standards. The individual will partner across the organization to improve processes, mitigate risk, and enhance operational effectiveness. As part of a lean, high-impact GRC team, the role involves owning programs from strategy through execution, including audit planning, compliance documentation, findings management, governance reporting, and certification readiness, while influencing stakeholders without direct people management.

Requirements

Bachelor's degree in Systems Engineering, Business Administration, Quality Management, or a related field.
10+ years of experience managing Quality Management Systems (QMS) within the IT industry, preferably supporting federal government contractors.
Experience leading internal and external ISO audits, responding to nonconformities, and implementing corrective actions.
Experience preparing evidence for CMMI Level 3 (or higher) appraisals.
Strong understanding of compliance metrics, process improvement methodologies, and audit readiness.
Demonstrated ability to identify compliance risks and implement effective mitigation strategies.
Experience designing and implementing cross-functional business processes that support operational and regulatory requirements.
ServiceNow
SharePoint
Microsoft Office Suite
Adobe Acrobat
Strong analytical and critical thinking skills.
Excellent written and verbal communication.
Ability to influence stakeholders across all levels of the organization.
Strong organizational and program management skills.
Comfortable balancing strategic planning with hands-on execution.

Nice To Haves

ISO Lead Auditor Certification (any applicable standard)
Certified CMMI Associate v3.0
PMP Certification
Lean Six Sigma experience
Experience supporting compliance programs within federal government contracting environments

Responsibilities

Execute Iron Bow's internal audit program, ensuring compliance with ISO 9001, ISO 20000-1, CMMI, and future applicable standards.
Identify nonconformities, validate corrective and preventive action plans, and ensure sustainable implementation of improvements.
Prepare business stakeholders for external audits, assessments, and certifications by evaluating business processes and identifying compliance risks.
Coordinate management review activities, including reporting, trend analysis, action tracking, and executive presentations.
Manage audit findings and corrective actions through closure while verifying long-term effectiveness.
Develop and enhance quality, compliance, and operational processes that improve efficiency and reduce organizational risk.
Monitor and analyze KPIs to measure program effectiveness and identify opportunities for continuous improvement.
Partner with business leaders to align compliance initiatives with strategic business objectives.
Manage the ISO document library, configuration management processes, and governance repositories to ensure accurate, controlled documentation.
Maintain compliance records, audit artifacts, knowledge articles, and governance documentation within ServiceNow, SharePoint, and other designated systems.
Provide recommendations to senior leadership that strengthen governance, improve processes, and support organizational growth.
Develop and deliver compliance and quality training that builds organizational awareness and accountability.
Support compliance requirements for government RFP responses as needed.
Advise business stakeholders on tailoring organizational processes to meet contractual, regulatory, and operational requirements.