Sr PM - Continuous Improvement

AHU Technologies•Washington, DC

About The Position

The Continuous Improvement Manager facilitates and manages the process, planning, and execution of quality/improvement efforts for the organization. Ensures initiatives are aligned with corporate strategic goals and timelines. Implementing goal alignment activities with cross functional teams. Manages a portfolio of project directed at reducing waste and improving quality to provide greater value. Works with department heads and other team members to identify bottlenecks, redundancy, and disconnects in process. In addition to this lead in the PMO will be responsible for conducting regular release meetings with multiple disciplines in Client to ensure delivery of a non-time product. Ensures follow-up on improvement events are completed, including scheduling, and facilitating on-going status reviews with all vested parties. This role will be responsible for driving the culture of sustainable continuous improvement, operational excellence and delivering business expectations. Delivering and monitoring quantifiable KPIs including Waste Reduction, Efficiency Improvements, Quality Pass Rate, and process controls. The resource must have a proven track record of SDLC completion, excellent understanding and ability to implement project management methodologies, proven experience with vendor management and must be well-versed in district policies and procedures. Lead the management, implementation, and reporting of these large and complex initiatives by working through a team of program leaders to develop roadmaps, plans/timelines, and helping to determine staffing decisions based on current organizational capabilities and future needs ensuring cross-functional alignment and collaboration. Collaborates with other department managers and directors to prioritize work, set deadlines and assign resources for standardized processes to be upheld throughout the SDLC. Ensures project governance, roles, responsibilities, and outcomes are maintained and improved upon by supporting the Client program. Delivers value by managing a portfolio of work for customers while offering strategy and alignment for success of the PMO. Drives consistent communication and project tracking across a portfolio of work for stakeholder visibility and internal awareness. Work directly with the vendor and stakeholders to reduce confusion and manage expectations. Ensure a consistent reporting and daily management cadence as well as accountabilities from and roles / responsibilities of key stakeholders. Monitors compliance to project management standards, policies, procedures and templates. Successfully leads project management transformation/change management initiatives. Escalation point for all direct reports, senior management and directors. Applies project management methodology, best practices and standards.

Requirements

16+ yrs. MS Office/PowerPoint experience.
Bachelor’s degree in IT or related field or equivalent experience.
10 Years progressive experience in project and program management.
15 Years experience managing people, performance, developing processes and change management practices for medium to large teams.
10 Years strong experience and verifiable success in delivering high-value client-facing software projects that span multiple teams and customers.
10 Years track record of developing and improving consistent and repeatable outcomes across a Project Management Office.
10 Years devising or modifying procedures to solve complex problems considering compt equipment capacity & limitations, operation time, and form of desired result.
7 Years progressive Operational Leadership or Consultative experience in either a hospital or Health System setting.
10 Years experience with program development that relies on thorough synthesis & understanding of clinical evidence/outcomes, process flow analysis, end-user relations etc.
15 Years strong analytical, quantitative and problem-solving experience.
7 Years thorough understanding of core business processes within healthcare organizations required.
15 Years management experience of individual contributors and/or supervisors.
Qualified for a STaR2 Masters Level Labor Category.

Responsibilities

Facilitates and manages the process, planning, and execution of quality/improvement efforts for the organization.
Ensures initiatives are aligned with corporate strategic goals and timelines.
Implements goal alignment activities with cross functional teams.
Manages a portfolio of projects directed at reducing waste and improving quality to provide greater value.
Works with department heads and other team members to identify bottlenecks, redundancy, and disconnects in process.
Conducts regular release meetings with multiple disciplines to ensure delivery of a non-time product.
Ensures follow-up on improvement events are completed, including scheduling, and facilitating on-going status reviews with all vested parties.
Drives the culture of sustainable continuous improvement, operational excellence and delivering business expectations.
Delivers and monitors quantifiable KPIs including Waste Reduction, Efficiency Improvements, Quality Pass Rate, and process controls.
Leads the management, implementation, and reporting of large and complex initiatives by working through a team of program leaders to develop roadmaps, plans/timelines, and helping to determine staffing decisions.
Collaborates with other department managers and directors to prioritize work, set deadlines and assign resources for standardized processes to be upheld throughout the SDLC.
Ensures project governance, roles, responsibilities, and outcomes are maintained and improved upon.
Delivers value by managing a portfolio of work for customers while offering strategy and alignment for success of the PMO.
Drives consistent communication and project tracking across a portfolio of work for stakeholder visibility and internal awareness.
Works directly with the vendor and stakeholders to reduce confusion and manage expectations.
Ensures a consistent reporting and daily management cadence as well as accountabilities from and roles / responsibilities of key stakeholders.
Monitors compliance to project management standards, policies, procedures and templates.
Successfully leads project management transformation/change management initiatives.
Acts as an escalation point for all direct reports, senior management and directors.
Applies project management methodology, best practices and standards.