Sr. Planning Operations CoE Manager

Deckers Brands•Washington, DC

2d•$137,500 - $185,600•Remote

About The Position

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us. The Role As the Sr Planning Operations CoE Manager, you’ll be a strategic change leader, driving integrated planning capabilities across the end-to-end supply chain. You’ll lead the Global Control Tower and S&OP processes, acting as the bridge between demand planning, supply planning, commercial, and logistics teams to ensure alignment and execution. Your focus will be on orchestrating Supply & Demand Matching, channel segmentation strategies, and planning cadence, providing visibility across the global order book and proactively addressing gaps through supply and buying actions. Your success will be measured by your ability to strengthen global planning, improve forecast alignment, optimize inventory, and drive OTIF performance through structured governance and data-driven insights. We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together. Your Impact Lead global Sales and Operations Planning (S&OP) and Control Tower cadence across demand, supply, and execution teams Provide visibility into risks and opportunities across the global order book Facilitate Supply & Demand Matching Exercises (SDM) Drive cross-functional alignment on trade-offs and prioritization Monitor service levels, OTIF, and fulfillment outcomes Define and operationalize allocation strategies by channel, region, and customer priority Align segmentation with commercial strategy and margin objectives Continuously refine segmentation using performance insights Identify and close order book gaps through supply planning exercises Coordinate with supply planning and procurement to drive buying actions Track revenue recovery and gap closure effectiveness Harmonize global S&OP processes and tools Lead adoption of new ways of working, including training and communication Measure success through adoption rates, efficiency gains, and OTIF improvements Gather feedback and collaborate with cross-functional partners on change management

Requirements

BA/BS in Supply Chain, Operations, Business, or relevant field, or equivalent years of experience (MBA preferred)
Minimum of 8 years of experience in a high growth cross-functional environment with a large product portfolio (Footwear, Apparel, or Fashion experience preferred)
Strong expertise in Sales and Operations Planning (S&OP) / Integrated Business Planning (IBP) processes and demand-supply balancing
Knowledge of SDM, channel segmentation, and inventory optimization
Excellent quantitative analytical skills, creativity in problem solving, and a keen business sense
Strong written and verbal communications, presentation, and facilitation skills
Ability to build strong relationships at all levels and champion collaboration
Expert level proficiency Microsoft Office applications
Authentic leader who champions diverse teams, drives strategy, cultivates innovation, delivers results, and builds meaningful connections

Responsibilities

Lead global Sales and Operations Planning (S&OP) and Control Tower cadence across demand, supply, and execution teams
Provide visibility into risks and opportunities across the global order book
Facilitate Supply & Demand Matching Exercises (SDM)
Drive cross-functional alignment on trade-offs and prioritization
Monitor service levels, OTIF, and fulfillment outcomes
Define and operationalize allocation strategies by channel, region, and customer priority
Align segmentation with commercial strategy and margin objectives
Continuously refine segmentation using performance insights
Identify and close order book gaps through supply planning exercises
Coordinate with supply planning and procurement to drive buying actions
Track revenue recovery and gap closure effectiveness
Harmonize global S&OP processes and tools
Lead adoption of new ways of working, including training and communication
Measure success through adoption rates, efficiency gains, and OTIF improvements
Gather feedback and collaborate with cross-functional partners on change management