Sr. Phlebotomy Technician

Quest Diagnostics•Eden Prairie, MN

2d•$26 - $29•Onsite

About The Position

The Sr. Phlebotomy Technician assists the supervisor with the day-to-day operations of the department. The role performs and processes Point of Care (POC) testing and venous and capillary blood collection from adults, infants, and children, along with related functions. It also provides operational support, including staff scheduling, workload distribution, troubleshooting, onboarding, and supply management. This is a traveling position based in Eden Prairie, Minnesota. The schedule is Monday through Friday, with varying hours between 6:30 AM and 8:30 PM across 8- or 10-hour shifts, and rotational weekend coverage. Availability may also be needed for holidays, on-call work, and overtime.

Requirements

At least 1 year of phlebotomy experience.
At least 1 year of pediatrics experience, including pediatric, geriatric, and capillary collections.
Reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
Keyboard and data-entry experience.
Flexibility and availability based on staffing needs, including weekends, holidays, on-call work, and overtime.
High school diploma or equivalent.
Ability to travel for the position.
Ability to lift and carry objects: 1–15 pounds frequently, 16–25 pounds occasionally, and 26–40 pounds seldom; objects over 41 pounds must not be lifted or carried without assistance.
Ability to sit or stand for long periods and perform extended eye-hand coordination and frequent-to-constant repetitive tasks with the dominant hand.
Fine hand dexterity and steadiness; ability to talk, walk, balance, bend or kneel, push or pull, and reach or twist.
Ability to use a phone and PC extensively.

Nice To Haves

At least 1 year in a Patient Service Center environment.
Customer service experience in a retail or service environment.
3 years of progressive, accomplished experience in POC and phlebotomy.
Medical assistant or paramedic training.
Phlebotomy certification (required in California, Nevada, and Washington).

Responsibilities

Prepare staff schedules to provide adequate coverage and update changes daily.
Ensure equitable distribution of workload.
Troubleshoot and resolve issues with technicians and clinic staff in conjunction with the Supervisor.
Monitor work to ensure it is performed efficiently.
Establish an onboarding program for new employees in conjunction with the Supervisor.
Perform phlebotomy and POC testing as needed.
Maintain drawing and POC testing carts and trays with necessary supplies.
Maintain supplies, place orders in a timely manner, and use supplies and materials cost-effectively.
Sort timed specimen requisitions and distribute them according to unit assignments as necessary.
Obtain specimens and requisitions, draw blood, or perform POC tests as needed.
Identify the needs of the patient population and provide care appropriate to patients’ age, culture, language, hearing or visual needs, and other relevant needs; communicate at the patient’s, parent’s, or caregiver’s developmental, age, educational, and literacy level.
Adhere to the standards identified in the clinic’s Organizational Competencies.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
Well-being programs.
Annual no-cost Blueprint for Wellness health assessment program.
healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one “MyDay” off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with a buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Successful candidates may be eligible for annual performance bonus compensation.