Sr Phlebotomist

CSL•San Antonio, TX

7d•Onsite

About The Position

Responsible for the efficient and effective collection of plasma by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs). You will report to the Assistant Center Manager. The Role In compliance with SOPs perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect. In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process. Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor. May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally. Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues. Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service. Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader or Supervisor of donor flow issues. May provide guidance and technical training about processes and procedures to donor floor staff and other staff as required. Collects arm samples or whole blood samples from donors for testing. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs). Understands the policies and procedures associated with hyper immune programs at the center if applicable. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation. Maintains confidentiality of all personnel, donor and center information. May be cross-trained in other areas to meet the needs of the business. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business. Perform other job-related duties as assigned.

Requirements

High school diploma or equivalent required
Minimum eighteen (18) months experience in a medical or health care environment preferred or equivalent combination of education and experience
Specialized medical or phlebotomy training preferred
Ability to complete routine forms or conduct routine oral communications
Understands, remembers and communicates routine, factual information
Must be able to see and speak with customers and observe equipment operation
Occasionally perform tasks while standing and walking up to 100% of time
Reach, bend, kneel and have high level of manual dexterity
Occasionally be required to lift and carry up to 25 pounds
Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
Required to work overtime and extended hours to support center operational needs

Nice To Haves

Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

Responsibilities

Perform all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.
Perform venipuncture on donors to begin pheresis process.
Evaluate vein performance of the donor to identify possible problems and make necessary corrections.
Ensure the donation process is efficient and make adjustments when necessary.
Educate new donors on the use of therapeutic products made from donated plasma.
Explain the screening process, health screening tests, appointment system, donation fees, center policies, proper nutrition and other pertinent information to donors.
Answer all donor questions timely, accurately and professionally.
Maintain alertness to any reaction by donors and assist with reactions or notify appropriate staff.
Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process.
Perform calibrations and verify that maintenance has been performed as outlined in the SOPs.
Respond to and resolve complex equipment alarms or donor issues.
Troubleshoot equipment failures.
Create incident documentation, remove and/or replace equipment from service.
Monitor donor flow on the donor floor to assure continuous turnover.
Alert Group Leader or Supervisor of donor flow issues.
Provide guidance and technical training about processes and procedures to donor floor staff and other staff as required.
Collect arm samples or whole blood samples from donors for testing.
Ensure the accurate recording of donor data in the electronic donor information management system.
Understand the policies and procedures associated with hyper immune programs at the center if applicable.
Maintain a clean efficient work environment, and ensure sufficient operating supplies and forms are available as needed.
Follow all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.
Promote safety in all actions.
Conduct routine audits of internal procedures and documentation.
Maintain confidentiality of all personnel, donor and center information.
May be cross-trained in other areas to meet the needs of the business.
Perform other job-related duties as assigned.