Sr People Business Partner

Carbon Health

4d•Remote

About The Position

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. At Carbon Health, we are seeking an experienced (Remote first) Sr. People Business Partner (PBP) to support our growing, multi-state healthcare organization. This strategic, multi-unit regional role partners closely with Operational and Clinical Directors to strengthen leadership effectiveness, support workforce planning, and enhance the employee experience. As part of the People Team, you will champion our mission, culture, and values while providing consultative support to regional, district, and clinic leaders. In this role, you will focus on leadership coaching and development, employee engagement, performance management, workplace investigations, and operational HR processes. You will refine and support scalable People systems, ensuring consistency, compliance, and clarity in a fast-paced, evolving environment.

Requirements

High school diploma required; Bachelor’s degree preferred
6+ years of HR experience + business operations, preferably in a fast-paced multi-unit operational environment
Healthcare experience strongly preferred
Proficiency in Microsoft and Google Suite applications
Strong organizational skills, detail orientation, and ability to set priorities independently
Excellent verbal and written communication skills
Ability to maintain confidentiality and handle sensitive information with professionalism
Strong decision-making skills, problem-solving ability, and composure under pressure
Ability to build professional relationships with employees and leaders at all levels
Live in Massachusetts or New Jersey

Nice To Haves

Business operations leadership experience, with an understanding of how people, processes, and performance intersect in a multi-site or service-oriented environment
Experience supporting field-based teams or multi-unit operations in a fast-paced setting
Background in employee relations investigations and workplace conflict resolution
Familiarity with HRIS systems, ATS platforms, and compliance workflows
Prior involvement in culture, DEIB, leadership development, or performance enablement initiatives
Demonstrated success driving process improvements or operational efficiencies within HR or cross-functional teams

Responsibilities

Cultivate and champion Carbon Health’s culture across assigned regions, partnering with leaders and individual contributors
Facilitate Carbon’s New Hire Orientation (NHO) on a rotating basis with Learning & Development
Support the Corrective/Disciplinary Action Process by reviewing documentation, coaching leaders, and ensuring consistency and legal compliance; track and report trends
Ensure accurate onboarding and offboarding processes and documentation across district and regional teams
Develop and enhance systems, processes, and SOPs to streamline People operations and drive consistency
Lead the administration and analysis of exit interviews, translating insights into actionable steps
Respond to employee and manager inquiries regarding personnel policies, benefits, payroll deductions, and related matters
Assist in developing People Team communication materials, internal practices, and protocols
Lead full-cycle employee relations investigations, including intake, follow-up communication, documentation, resolution, and closure; track and analyze ER trends
Conduct regular clinic visits to support employee relations, leadership partnership, and operational HR needs
Travel to remote sites for meetings, trainings, investigations, and other business needs
Support additional People initiatives as assigned, including benefits program management, merit review processes, personnel file audits, leadership development programs, DEIB initiatives, or workers’ compensation claims administration
Perform other duties and projects as assigned

Benefits

Medical, dental & vision coverage, effective first day of employment
Health Savings Account & Flexible Savings Account option for health care & dependent care
Paid time off, paid sick leave
401k retirement savings plans
Life & Disability Insurance
Phone & WiFi stipends to support remote work
Some benefits dependent on specialty and employment status

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