Sr. Payments Business Analyst

Ministry Brands•Alpharetta, GA

3d•Hybrid

About The Position

Ministry Brands is looking for a Sr. Payments Business Analyst to join our growing team! Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.

Requirements

Passionate about utilizing data to deepen an understanding of customer behavior to drive business decisions and enthusiastic about helping purpose driven organizations
Exposure to consumer behaviors related to card usage and a deep understanding of Payment Card Networks including revenue and costs associated
Thrive in a matrixed organization
Bachelor’s degree in Business, Economics, Econometrics, Finance, Statistics, or related quantitative degree, or an equivalent combination of education and experience
5+ years of experience in card, treasury management or related fields
5+ years of experience in analytic oriented roles, or related fields
Strong analytical skills with a solid understanding of interchange
Independent, self-motivated, curious, entrepreneurial
Knowledge of the payments industry, including payment processing, credit card interchange and scheme fees and other international payment methods
Proficient in Excel and experience using BI/data visualizations tools such as Power BI and artificial intelligence tools like CoPilot
Advanced Excel knowledge including use of formula functions and pivot tables and have a fundamental understanding of SQL

Nice To Haves

MBA or relevant advanced degree, preferred

Responsibilities

Analyze payment data from multiple card and other payment networks, processing providers, and internal systems unique to Ministry Brands to provide historical and trend information.
Develop and maintain processes to further analyze donation / payments data, monitor payments costs, perform interchange analysis, and identify payment issues and solutions.
Create insights for use with clients, internal management, as well as board and investors.
Create clear and concise reporting of complex trends related to churches and the unique dynamics of donors.
Explain current performance and predict forward payments performance.
Benchmark information and synthesize it into recommendations and action plans. This includes updates from providers, schemes, industry news/reports, and technology developments
Perform analyses to identify optimization opportunities that reduce card processing fees from interchange, assessments, dues, and acquiring fees
Partner with product managers in the development of new products.
Work with teammates to review the impact of card network updates, share perspectives, and seek clarity.
Build models to analyze merchant pricing and provide recommendations for pricing strategies and future price actions
Oversee the implementation of merchant price changes across data, development, relationship management, etc.