Sr. Partner Manager, Canada

Taskrabbit

19h•CA$94,000 - CA$135,000•Hybrid

About The Position

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This is a remote role supporting our Canadian metros, must be based in Toronto. As Senior Partner Manager, you will own the relationship and be the primary point of contact for enterprise partners such as IKEA Canada end-to-end. This will involve owning the performance targets and general operations needed to reach ambitious growth targets. This role as Senior Partner Manager blends relationship management, business strategy, operational excellence and strong communication. Our ideal candidate has a solid experience in account management in retail and in influencing partners, has strong communication skills, and has a very collaborative approach in reaching the needed results. Being bilingual in English and French is strongly preferred.

Requirements

Proven operator ideally with experience in account management, client relationship management and a track record of success in their role
Adaptive and problem solver
Demonstrated ability to manage ambiguity
Strong analytical and operational execution skills.
You’re comfortable operating at a fast pace in an entrepreneurial environment.
This is a role that requires regular travel within Canada (and international occasionally)
Being bilingual in English and French is strongly preferred.
Must be based in the Greater Toronto Area
Bachelor’s degree
Min 5 years professional experience, preferably including a mix of retail and partner management/account management

Responsibilities

Own the relationship and be the primary point of contact for IKEA Canada and other partnerships in Canada
Understanding IKEA’s goals, challenges and business environment
Handling operational delivery with cross-functional teams (Customer experience, Fulfillment, After sales...)
Scheduling regular check-ins to review performance, process optimization, gather feedback and align on a common goal and roadmap.
Analyze and report on performance for all key channels (online and stores) and share with key stakeholders leading to real business actions.
Prioritize, execute, and influence performance improvement actions, this can include analytical activities as well as on-the-ground direct actions.
Communicate the Taskrabbit value proposition to IKEA co-workers as part of training sessions and act as an outward-facing ambassador of Taskrabbit’s values, brand, and products Taskrabbit in a multitude of strategic, tactical, and operational forums to drive growth.
Own and drive key commercial KPIs including Jobs Requested, fulfilment, Average Order Value, and Net Revenue
Build strong relationships with national teams and store managers through regular store visits.