Sr Organizational Capability Consultant, M&A Change Management & Communications

T-Mobile•Overland Park, KS

14h•Hybrid

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Summary The Sr Consultant, Organizational Capability is a senior change effectiveness leader responsible for shaping how people experience transformation at T-Mobile—most critically across mergers and acquisitions, and selectively across enterprise HR priorities. This role serves as the HR lead for M&A change, communications, and organizational design, owning the end-to-end strategy and execution that enables new employees, leaders, and teams to integrate seamlessly and perform at their best. More than a change practitioner, this role is a change architect and builder—designing the integration narrative, developing differentiated change and communications products, and orchestrating experiences that turn complexity into clarity and uncertainty into momentum. The Sr Consultant partners closely with senior HR and business leaders to diagnose change impacts, shape organizational solutions, and deliver practical, human-centered interventions that drive adoption, engagement, and sustained performance. With accountability from strategy through delivery, this role ensures that every integration and HR-led transformation reflects T-Mobile’s culture, values, and Magenta Magic—executed with rigor, creativity, and measurable impact. This is a career-defining opportunity for a proven change leader who thrives in ambiguity, elevates the practice of change management, and sets the standard for how transformation is done at scale. This is a hybrid role (3 days/week) in the office and can be based in Bellevue, WA or Overland Park, KS

Requirements

Bachelor's Degree in Business, Human Resources or related field.
7-10 years experience in driving end-to-end organizational effectiveness work, conducting organizational analyses to diagnose organizational issues, leading large scale operating model and organizational design efforts, and working closely with and influencing executives.
5+ years combined project and program management experience.
4-7 years experience developing creative and complex communication materials; effective and comfortable working with and communicating at all levels of the business (frontline through executives)
5+ years leading high-level, critical initiatives within the Human Resources function at a large complex corporate environment
Thorough knowledge of HR programs, systems, processes and approaches.
4-7 years -experience in change management experience including helping leaders embrace and drive significant strategic change.
High level of business acumen, organizational experience and knowledge to effectively navigate complex matrix and prioritization related issues.
Ability to think big picture, converting abstract concepts into actionable initiatives.
Ability to build relationships and strategic alliances with executives to implement and/or update solutions.
Outstanding service orientation; sense of urgency; high-level of personal integrity.
Ability to work well under pressure and be flexible in adapting and responding to changing situations.
Excellent time-management, planning and organizational skills.
Ability to meet deadlines in a fast-paced environment, manage multiple priorities and make ongoing decisions.
Ability to simplify and explain complex problems and work effectively at the macro, strategic level.
Critical thinking and early issue spotting abilities, inspired by execution excellence.
At least 18 years of age
Legally authorized to work in the United States

Responsibilities

Provide expert organizational effectiveness advising to support assigned lines of business, partnering with HR account teams and business leaders.
Conduct organizational analysis to identify root causes of performance issues and opportunities, partnering with analytics teams to uncover bottlenecks and effectiveness factors. This includes leading research efforts to identify best standards, analyze existing data, and gather additional insights to inform organizational design and change management strategies.
Responsible for developing and implementing change management strategies and plans that increase employee adoption and usage and minimize resistance.
Lead end-to-end change management for M&A or enterprise transformations by developing comprehensive plans that include partner engagement, impact analysis, communications, training, business readiness, and sustainment to ensure successful integration and adoption.
Lead the design or re-engineering of organizational operation models, architecting organizations and driving team effectiveness solutions that enable successful integration of people, processes, and systems in support of strategic objectives and future-state alignment.
Collaborate with business leaders to address organizational design and development opportunities, including change management initiatives that enable teams to operate effectively and maintain engagement during organizational transitions.
Develop high-performing team effectiveness mechanisms and interventions to enhance collaboration, decision-making, and performance, ensuring alignment across teams.
Create executive-level presentations and advanced data visualizations to communicate insights, recommendations, and progress.
Measure the success and effectiveness of initiatives, creating metrics to develop adoption, engagement, and overall change impact over time, and determining necessary actions to ensure long-term sustainment and continuous improvement.

Benefits

Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

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