Sr. Operations Supervisor

CTDI Careers•Charlestown, IN

6d•Onsite

About The Position

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide. CTDI is seeking an individual who has stellar leadership capabilities to fill our open Sr Operations Supervisor position. This operations team member will oversee their designated area and be responsible to the production as laid out by management staff. 1st Shift: 7:00AM - 3:30PM, Monday - Friday

Requirements

Proven technical aptitude
Excellent interpersonal skills with the ability to motivate employees
Proactive problem solving ability
Strong organizational and follow-up skills
Excellent analytical, written, and verbal communication skills
The ability to manage multiple tasks
The ability to interact with and coach team members to production goals
Excellent attention to detail
Good PC skills with experience in Word and Excel applications
Ability to interact professionally with the customer in written and verbal communications
SAP Experience
Lean, Six sigma and continuous process improvement knowledge and experience
Strong problem solving skills
Availability to work a flexible schedule as needed, including planned and unplanned overtime which may include weekends.
Must lift objects of various shapes, sizes and weights
Be able to stand, sit or walk for extended periods of time
Ability to reach above head, bend, climb, push, pull, twist, squat and kneel
Tolerate hot or cold warehouse environments
2-5+ years leadership experience required, preferably in a high volume production environment
Work Authorization United States (Required)
Must be 18 years of age

Nice To Haves

Technical degree or certification preferred

Responsibilities

Supervise production and technical activity of production lines.
Monitor departmental performance metrics to insure production requirements are met.
Provide first level of support for any escalated issue during work shift.
Train, motivate, and support staff in all areas of company and departmental procedures and expectations.
Coach and council employees on performance deficiencies and document as required as well provide positive reinforcement and encouragement when performance is on target.
Complete employee attendance and payroll requirements.
Prepare and administer daily performance feedback and reporting as required.
Create and monitor KPIs as well as exceed KPIs
Manage inventory control processes and drive quality through the operation