Sr Operations Manager - Fontana, CA
About The Position
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?
Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field
- Significant leadership experience in a distribution center or warehouse environment
- Proven track record of achieving and improving operational KPIs
- Experience managing leaders (manager-of-managers structure)
- Strong knowledge of warehouse operations, labor management, and productivity metrics
- KPI management and performance analytics
- Workforce planning and labor optimization
- Warehouse Management Systems (WMS)
- Change management and operational scaling
- Strong leadership presence and influencing skills
- Ability to communicate effectively across all levels of the organization
- Excellent problem-solving and decision-making capability
Nice To Haves
- Experience supporting new site start-ups or major transitions
- Lean / Continuous Improvement experience
- Advanced degree (MBA or equivalent)
Responsibilities
- Leads and directs all operational activities within a start-up distribution center to ensure the achievement of key performance indicators (KPIs) related to safety, service, quality, productivity, and cost.
- This role is responsible for building scalable operations, developing leadership capability, and delivering operational excellence in a fast-paced, customer-driven environment.
- Ensure consistent achievement of operational KPIs including productivity, quality, accuracy, service level, and cost performance
- Drive daily, weekly, and monthly performance reviews to monitor and improve operational results
- Lead ramp-up activities for new site operations, including process implementation, workflow design, and performance stabilization
- Partner cross-functionally to ensure successful go-live and transition to steady-state operations
- Directly manage Operations Managers and indirectly lead Supervisors and frontline associates
- Build leadership capability through coaching, development planning, and performance management
- Foster a culture of accountability, engagement, and continuous improvement
- Serve as a primary operations liaison to internal and external stakeholders
- Ensure customer expectations are consistently met or exceeded through proactive communication and performance delivery
- Identify operational gaps and implement solutions to improve efficiency, reduce cost, and enhance service levels
- Drive Lean, standard work, and continuous improvement initiatives across the facility
- Ensure compliance with all company policies, safety standards, and regulatory requirements
- Promote a strong safety culture and maintain a safe working environment
Benefits
- Competitive Paid Time Off
- 401(k)
- health insurance
- employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
- pet insurance
- multiple health plans(company contribution to health savings account)
- prescription, dental and vision coverage
- Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
- Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
- 401(k) with company match.
- Flexible Paid Time Off programs including company paid holidays.
- Tuition reimbursement program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
