Sr Operations Analyst - Capital Markets
About The Position
The Sr Operations Analyst - Capital Markets supports Capital Markets operations with a focus on foreign exchange transactions, trade confirmations, settlements, reconciliations, and related operational controls. This role requires strong technical and systems knowledge to review and analyze data, ensure transactional accuracy, and maintain a high standard of client service. In addition, the role supports the day-to-day efficiency of the unit, identifies opportunities to streamline existing processes, and contributes to key initiatives related to regulatory change, system enhancements, and operational readiness. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
Requirements
- Strong technical and systems knowledge.
- Experience working across banking or financial systems and supporting system upgrades, user testing, or process validation is strongly preferred.
- Experience in banking, financial services, trade operations, foreign exchange, or Capital Markets operations.
- Experience in transaction processing, settlements, reconciliations, and operational controls.
- Ability to prioritize effectively in a fast-paced, deadline-driven environment.
- Legally eligible to work at the location(s) specified and, where applicable, must have a valid work or study permit.
Nice To Haves
- Prior leadership or supervisory experience is an asset.
- Exposure to foreign currency activity is strongly preferred.
Responsibilities
- Support Capital Markets operations with a focus on foreign exchange transactions, trade confirmations, settlements, reconciliations, and related operational controls.
- Review and analyze data, ensure transactional accuracy, and maintain a high standard of client service.
- Support the day-to-day efficiency of the unit.
- Identify opportunities to streamline existing processes.
- Contribute to key initiatives related to regulatory change, system enhancements, and operational readiness.
- Work closely with traders, banking officers, clients, and internal operational partners to support timely and accurate processing of foreign exchange and trade-related activities.
- Communicate clearly and professionally to resolve issues, confirm trade details, and maintain strong working relationships.
- Support a high standard of service for both internal and external clients by identifying and escalating issues that may impact transactions, timelines, or the overall client experience.
- Build trusted relationships through responsiveness, professionalism, and sound judgment.
- Operate effectively in a high-risk, detail-sensitive environment where accuracy is critical, particularly when handling activities involving client and bank funds.
- Ensure transactions are processed in accordance with established controls, procedures, and timelines.
- Navigate multiple systems confidently and adapt quickly to new tools and platforms.
- Support activities related to foreign currency movements, trade confirmations, settlements, reconciliations, and, where applicable, derivative products such as interest rate swaps.
- Manage competing priorities in a fast-paced, evolving environment.
- Use strong judgment to determine urgency, sequence work effectively, and respond to changing business needs.
- Review, validate, and reconcile transaction activity to ensure accuracy and completeness.
- Investigate discrepancies, confirm expected cash movements, and help ensure settlement obligations are met across multiple foreign currency accounts.
- Contribute to process improvements and support initiatives tied to regulatory updates, system changes, and operational enhancements.
- Help the team prepare for change while maintaining business continuity.
Benefits
- Medical
- Dental
- Vision
- Health Savings Account
- Life Insurance
- Disability
- Other Insurance Plans
- Paid Time Off (including Sick Leave, Parental Leave and Vacation)
- Holidays
- 401(k)
- Competitive total rewards package
- Incentive compensation plan
- Discretionary bonus component
- Banking benefits
- Wellbeing support
- MomentMakers, our social, points-based recognition program
- Purpose Day; a paid day off dedicated for you to use to invest in your growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
