Sr. Observability Engineer
About The Position
CTG is seeking an experienced Sr. Observability Engineer to lead the architecture, engineering, and optimization of enterprise observability platforms supporting large-scale infrastructure and applications. This senior engineering role will drive platform reliability, scalability, AIOps initiatives, and observability governance while partnering with cross-functional technology teams to deliver innovative monitoring solutions. If you're passionate about designing highly reliable enterprise monitoring platforms, advancing AIOps capabilities, and driving observability strategy across a complex enterprise environment, we encourage you to apply.
Requirements
- 10+ years of combined education and professional experience in systems engineering, infrastructure architecture, or enterprise platform engineering.
- Extensive experience designing and scaling enterprise observability platforms.
- Expert knowledge of Dynatrace, IBM SevOne, Datadog, or comparable enterprise monitoring technologies.
- Strong experience with observability architecture, metrics, logs, traces, alerting strategies, and data modeling.
- Hands-on expertise with AIOps, AI-driven analytics, intelligent automation, and root cause analysis.
- Strong understanding of IT Service Management (ITSM), infrastructure lifecycle, and enterprise architecture.
- Excellent analytical, troubleshooting, communication, and leadership skills.
Nice To Haves
- Bachelor's degree in Computer Science, Computer Engineering, or a related discipline.
- 10+ years of infrastructure engineering or enterprise architecture experience.
- Experience integrating observability platforms with ServiceNow ITOM and enterprise IT operations tools.
- Experience with cloud infrastructure, virtualization, distributed systems, and large-scale enterprise environments.
- Proven ability to translate complex business requirements into scalable technical solutions.
- Experience with project estimation, budgeting, and technical planning.
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Responsibilities
- Lead the architecture, design, and implementation of enterprise observability platforms.
- Design scalable monitoring solutions using technologies such as Dynatrace, Datadog, IBM SevOne, and ServiceNow ITOM.
- Develop and enforce observability standards, instrumentation strategies, governance models, and data architectures.
- Drive AIOps initiatives, including intelligent automation, Davis AI, causal analysis, and proactive root cause identification.
- Optimize enterprise monitoring environments by reducing alert fatigue, controlling log growth, and improving platform cost efficiency.
- Collaborate with engineering, architecture, operations, business stakeholders, and vendors to deliver enterprise monitoring solutions.
- Mentor engineers and provide technical leadership across observability initiatives.
- Develop technical standards, documentation, architectural guidance, and best practices.
- Ensure compliance with enterprise security, audit, risk management, and regulatory requirements.
Benefits
- competitive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Senior
