Sr. Network & Security Operations Analyst I (6574)

MetroStar•Washington, DC

About The Position

As Network & Security Operations Analyst, you’ll oversee both network and security operations for the Network Operations and Security Center. This role ensures the continuous availability, performance, and security of enterprise IT systems by leading a team responsible for network monitoring, incident management, and security threat response. MetroStar is obsessed with its people and has led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

Requirements

An active TS/SCI clearance
5+ years of experience in a NOSC, NOC, or SOC environment.
Strong knowledge and configuration experience of network monitoring (e.g. SolarWinds, PRTG, Nagios) and SIEM tools (e.g. Splunk, QRadar, ArcSight).
Experience managing network incidents, security events, and cyber threat response.
Familiarity with ITIL frameworks, incident management, and service desk operations.
Strong troubleshooting experience with firewalls, VPNs, IDS/IPS, and cloud security (AWS, Azure, GCP).

Responsibilities

Develop, document, and enforce standard operating procedures (SOPs) for network and security incidents.
Act as the primary escalation point for major network outages and security incidents.
Identify areas for incident responses to be automated and tools to be optimized.
Collaborate with Operations and engineering teams to maintain optimal service levels.