Sr. Network Operations Specialist

City of Garland•Wilmington Manor, DE

7d•Onsite

About The Position

Responsible for the design, management, optimization and high-level support of the electronic data network. This position will also be responsible for acting as a technical consultant to internal staff and outside vendors in order to plan and install network and related equipment and cabling systems to satisfy business needs.

Requirements

Four-year college degree, formal technical training or a combination of college and training.
Cisco CCNA Certification (current)
Five years related experience in a Microsoft Windows environment with 5 or more physical locations, 1,000 or more users and 150 or more servers
Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Nice To Haves

Four-year college degree in Business, Information Technology, Computer Science or related field of study
Cisco CCNP Certification and / or Cisco CCIE Storage Networking Certification
Microsoft Certified Systems Engineer (MCSE) and / or Microsoft Certified Systems Administrator (MCSA)
More than five years of experience installing, managing and optimizing LAN and WAN networks in a Microsoft Windows environment with five or more physical locations, 1,000 or more users and 150 or more servers.
5-8 years in providing technical operation support and service delivery in Data Network
2 years’ experience as a Tier3 network engineer
Wide experience with Cisco and F5 technologies
Comprehensive knowledge of network protocols including TCP/IP, VLAN, BGP, EIGRP, OSPF, 802.1x
Ability to install, configure and manage Cisco Routers and Switches
Ability to install, configure and manage fiber channel infrastructure
Ability to manage and monitor vendor hardware and software network acquisitions
Comprehensive knowledge of acquisition and installation of network security software and ability to conduct intrusion testing
Comprehensive knowledge of the major components of network and server infrastructure - hardware, software, cabling systems
Thorough understanding of Microsoft Windows desktop and server operating systems
Ability to communicate with users to define system requirements and resolve problems
An industry recognized security certification preferred
Valid Class C Texas Driver's license

Responsibilities

Install and administer network infrastructure in coordination with IT personnel or outside vendors.
Monitor and maintain network performance and capacity after modifications and updates.
Monitor and analyze log data.
Investigate, resolve, and analyze problems with performance and response time for network infrastructure.
Investigate, resolve, and analyze network outages and prepare analysis and remediation plans.
Provide solutions that will accommodate emerging technologies and future capacity needs.
Determine future capacity requirements and prepare budgetary documentation for future requests.
Participate in needs-analysis and requirements definitions with other City personnel to determine project scope.
Assess user needs in order to perform necessary upgrades to hardware and software.
Consult with service providers on leased line and wide area communications projects.
Maintain network security through securing the network infrastructure from physical and electronic threats.
Maintain appropriate vendor certifications.
Provide training to lower-level staff.