Sr. Network Engineer

Novacore•Conshohocken, PA

7d•Hybrid

About The Position

The Sr. Network Engineer is responsible for Novacore’s network engineering and support functions, including delivering predictable, reliable, and stable network services across data centers, Azure cloud, remote offices, the corporate office, and field locations. The role owns the design and implementation of Novacore’s new network, which will use Zero Trust, SD-WAN, and threat-protection technologies. The work is guided by the principles “Secure, Stable, Simple and Scalable.” This is a hybrid opportunity requiring 2–3 days onsite at the Conshohocken, Pennsylvania home office. Following a training and acclimation period, the role may eventually require onsite attendance only a few times per month. The position manages network operations and services, vendors, network assets, performance, and staff. It also contributes to incident response, problem management, service-level measurement, technology recommendations, vendor contract negotiations, organizational collaboration, and Novacore’s digital transformation. The role is expected to ensure technology capabilities are reliable, sustainable, cost-effective, secure, and responsive to changing business objectives.

Requirements

15+ years of related network architecture, engineering, and management or lead experience.
Expert-level skills with industry-leading network hardware, software, and architectures, including Fortinet, Fortinet or Meraki wireless, SolarWinds, Zscaler, firewalls, Zero Trust, Edge, cloud adjacency, and Azure networking.
Significant experience in large, dynamic routing environments.
Expert knowledge of BGP, OSPF, and EIGRP routing protocols.
Previous experience managing vendors and outsourced offshore resources.
At least 7 years of experience contributing to a range of midsize-to-large initiatives with above-average complexity and business criticality, building collaborative teams, creating business cases, and managing budgets.
Experience managing public internet routing, transport, and access.
Extensive knowledge of network service providers for public and private line access.
Experience facilitating change and collaborating with management stakeholders.
Proven internal and external influencing skills at senior and executive management levels.
Ability to communicate effectively and instill confidence with peers and key stakeholders.
Effective influencing and negotiation skills in an environment where resources may not be under the role’s direct control.
Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills.
Strong business acumen, including enterprise and business-unit industry and domain-specific knowledge.
Expertise in budget planning and financial management.
Deep understanding of current and emerging technologies, how enterprises use them to drive digital business, and how they may be applied at Novacore.
Ability to manage geographically diverse teams and address potential culture clashes.
Ability to drive organizational change and build capabilities that balance operational efficiency with innovative and agile IT solutions.
Excellent verbal and written communication skills, including explaining digital concepts and technologies to business leaders and business concepts to the IT workforce.

Nice To Haves

Proven experience or demonstrated capability leading large, complex, and/or transformational initiatives in dynamic environments while using digital opportunities to innovate business models and enable business digitalization.

Responsibilities

Lead the design and implementation of Novacore’s new network.
Manage day-to-day network support operations, including vendor management.
Respond to network and other incidents and be available for remediation testing and troubleshooting.
Manage network services, including LAN, SD-WAN, MAN, voice, video, wireless, ISP, Zero Trust, EDMZ, and contact center technologies, in conjunction with vendors.
Support network availability and the introduction of new technology into the network environment.
Analyze existing operations and recommend improvements and growth for the operating environment.
Manage physical network assets and relocation services.
Oversee network performance and ensure management and monitoring are in place.
Assist the IT organization with problem management by identifying recurring application and infrastructure incidents from a network perspective and communicating identified problems to relevant stakeholders.
Manage direct staff members to facilitate end users’ ability to work from any location.
Ensure relevant performance-management activities, including measurement of service-level agreements, are performed.
Apply knowledge of technology platforms and their impact on business scalability.
Ensure I&T capabilities are delivered reliably, sustainably, cost-effectively, and securely.
Ensure end-user computing contributions are delivered with agility in response to changing business objectives, goals, and strategies.
Stay current on emerging technologies and recommend future technologies for adoption at Novacore.
Participate in vendor and professional service provider contract negotiations or renegotiations.
Improve organizational communication and collaboration by using technology and systems to facilitate collaboration.
Build stakeholder buy-in and implement an end-user computing vision as Novacore undertakes digital transformation.