Sr. Network Consultant || Remote role || W2 role

DMS Vision•Frisco, TX
•Remote

About The Position

The Sr. Network Consultant will work remotely and must be prepared to work the EST shift. There is a high possibility of being called to Holmdel, New Jersey, once or twice in six months. This is a 6+ month contract role focused on service-provider networking, Cisco platforms, troubleshooting and escalation ownership, test and validation, and automation. Candidates are asked to provide their location and visa status when sharing a resume. The role requires deep hands-on expertise in networking protocols and Cisco service-provider platforms, including IOS XR. The consultant will investigate and resolve complex network issues, support software and patch validation, conduct traffic and performance testing, and collaborate with customers, operations teams, and engineering. The position also involves AI/ML-enabled monitoring and automation, as well as mentoring engineers and leading incident resolution.

Requirements

  • Strong hands-on experience with BGP, OSPF, ISIS, MPLS, BGP PIC, BGP LU, VLAN, VRRP, HSRP, EIGRP, RIP, and STP.
  • Deep understanding of TCP/IP, OSI layers, and end-to-end troubleshooting across control and data planes.
  • Knowledge of LAN/WAN technologies, IPSec, GRE, DMVPN, QoS, multicast, NAT, and load balancing.
  • Expertise in redundancy and high availability using HSRP, VRRP, and MPLS FRR.
  • Extensive experience with Cisco IOS XR, ASR9K, NCS5K, NCS5500, and white-box service-provider platforms.
  • In-depth knowledge of IOS XR architecture, including Platform Independent (PI) and Platform Dependent (PD) layers and modular process behavior.
  • Experience with IOS XR SMUs, software release processes, and patch validation.
  • Ability to troubleshoot complex issues and correlate routing and platform logs for root-cause analysis.
  • Proficiency with IXIA and SPIRENT traffic generators.
  • Experience conducting performance benchmarking and regression testing for routing and service validation.
  • Experience using Python, Ansible, and REST APIs for network task automation.
  • Excellent communication and presentation skills for working with customers and engineering teams.
  • Experience handling critical customer escalations and leading incident resolution.
  • Must be ready to work the EST shift.
  • Provide consultant location and visa status when sharing a resume.

Nice To Haves

  • Experience integrating AI/ML-based monitoring and predictive analytics into NOC operations.
  • Experience developing AI-driven dashboards with Grafana and ELK.
  • Experience mentoring L2/L3 engineers.
  • Recognized professionalism, quick response, and customer-first problem ownership.

Responsibilities

  • Troubleshoot complex network issues across control and data planes, correlating routing and platform logs to determine root causes.
  • Manage customer escalations end-to-end, including deep analysis, root-cause documentation, and post-mortem reviews.
  • Collaborate with Cisco business-unit engineering and service-provider teams on escalations and software fixes.
  • Work with Cisco IOS XR software maintenance updates (SMUs), software release processes, and patch validation.
  • Perform routing optimization, packet-forwarding analysis, and MPLS, BGP, and ISIS troubleshooting in production and lab environments.
  • Use traffic generators to validate L2/L3, QoS, ACL, and multicast scenarios, and conduct performance benchmarking and regression testing.
  • Automate recurring tasks using Python, Ansible, and REST APIs for configuration audits and telemetry-based troubleshooting.
  • Develop AI-driven dashboards using Grafana and ELK to provide visibility into network health, traffic patterns, and BGP/OSPF states.
  • Integrate AI/ML-based monitoring and predictive analytics into NOC operations to detect anomalies and reduce MTTR.
  • Mentor L2/L3 engineers and lead incident resolution for high-impact service-provider networks.
  • Communicate and present complex technical issues to engineering teams and customers.
  • Work the EST shift and be available for possible visits to Holmdel, New Jersey, once or twice in six months.
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