Sr. National Account Manager

Philips•Seattle, WA

1d•Remote

About The Position

Philips is a health technology company dedicated to improving lives by providing quality healthcare. The Sr. National Account Manager, Amazon role is pivotal in leading strategy, growth, and executive partnerships for key national accounts, specifically Amazon. This position is responsible for driving profitable revenue, ensuring high customer satisfaction, and achieving cross-functional delivery excellence. Key aspects of the role include setting strategic direction and account plans aligned with company objectives to maximize long-term revenue, growth, and retention. The manager will build and sustain executive-level relationships, acting as a trusted advisor and strategic partner to foster mutual success and innovation. The role also involves leading complex, large-scale initiatives and contract negotiations, ensuring timely and high-quality delivery that meets or exceeds customer expectations. Utilizing market analysis and competitive benchmarking is crucial for identifying opportunities to expand market share, strengthen the value proposition, and maintain accurate sales data within the Customer Relationship Management System. Collaboration across sales, marketing, product development, and customer delivery teams is essential, as is providing performance insights to senior leadership and mentoring other account managers, all while ensuring regulatory compliance. While this role can be performed remotely in the US, preference is given to candidates based in or able to work regularly from Seattle, WA, with Stamford, CT also being a key hub for the team. This is classified as a field role, meaning work is primarily conducted outside the company's main facilities, typically at customer or supplier locations.

Requirements

5+ years of experience with a Bachelor’s degree, or 3+ years of experience with a Master’s degree, in account management, client relationship management, partner sales operations, sales operations, business development, or equivalent.
Strategic planning
Sales acumen
Business development
Account management and account strategy
Customer Relationship Management (CRM)
Market research and analysis
Data analysis and interpretation
Stakeholder management
Proposal development
Sales forecasting
Bachelor’s or Master’s degree in Business Administration, Marketing, Sales, or equivalent.
Ability to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Sales position.
Independent, self-directed account leader who can influence at the executive level and drive alignment across cross-functional partners.
Thrive in a high-pressure sales environment and bring a highly analytical, data-driven approach to delivering sales targets.
US work authorization is a precondition of employment.

Nice To Haves

Knowledge of regulatory compliance is a plus.
CPG and Amazon account management experience is preferred.
Experience in personal health products and/or medical devices is preferred.
Preference will be given to candidates based in (or able to work regularly from) Seattle, WA; Stamford, CT is also a key hub for this team.

Responsibilities

Lead strategy, growth, and executive partnerships for key national accounts—driving profitable revenue, customer satisfaction, and cross-functional delivery excellence.
Set the strategic direction and account plans for key national accounts, aligning to company objectives to maximize long-term revenue, growth, and retention.
Build and sustain executive-level relationships, serving as a trusted advisor and strategic partner to enable mutual success and innovation.
Lead complex, large-scale initiatives and contract negotiations, ensuring on-time, high-quality delivery that meets or exceeds customer expectations.
Use market analysis and competitive benchmarking to identify opportunities to expand share, strengthen the value proposition, and maintain accurate sales data in the Customer Relationship Management System per company policies and key performance indicators.
Collaborate across sales, marketing, product development, and customer delivery; provide performance insights to senior leadership; and mentor account managers while ensuring regulatory compliance.