Sr MS Dynamics 365 SCM Production & Manufacturing Consultant
About The Position
We are seeking a Sr Microsoft Dynamics 365 Supply Chain Management & Manufacturing Consultant to join our Application Managed Services (AMS) team in the U.S. This role is ideal for a seasoned functional consultant with strong solution architecture capabilities who thrives in post-implementation environments, ensuring system stability, continuous improvement, and business value realization. The consultant will play a key role in supporting, optimizing, and enhancing Microsoft Dynamics 365 SCM/MFG solutions for enterprise clients. Experience in the life sciences and diagnostics industry is a strong asset, enabling effective alignment of Dynamics 365 capabilities with industry-specific operational needs.
Requirements
- 5+ years of experience with Microsoft Dynamics 365 Supply Chain Management (Manufacturing & Production).
- 5+ years of experience in an Application Managed Services (AMS) or post-go-live support model.
- 5+ years functional experience with D365 SCM/MFG modules & hands-on experience in solution architecture and functional design.
- 5+ years of experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems).
Nice To Haves
- Experience in the life sciences and diagnostics industry is a strong asset.
Responsibilities
- Provide functional leadership and subject matter expertise across Dynamics 365 SCM modules in a managed services environment.
- Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions.
- Lead solution design and architecture decisions for enhancements, integrations, and optimizations.
- Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation.
- Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices.
- Support change management, regression testing, and release management activities for minor enhancements.
- Collaborate with technical teams, vendors, and offshore/onshore AMS resources.
- Ensure solutions align with Microsoft standards, security, and compliance requirements.
- Document functional designs, solution architecture, and operational procedures.
- Mentor junior consultants and contribute to AMS process maturity.
Benefits
- NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
- As a Global Top Employer, we have experts in more than 50 countries.
- We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
