Sr. Mortgage Loan Officer

Wellby Financial•Webster, TX

11d•Hybrid

About The Position

The Senior Mortgage Loan Officer is responsible for assisting current and potentially new members with the mortgage loan process that includes guiding them through the application, approval and closing process. Their duties include recommending certain loan mortgage product options and explaining those terms to the member based on their own personal profile. Communicating constantly and accurately with members, support staff and management are key to their success. This professional must have the ability to provide significant direct service to members and thoroughly understand relevant legal parameters, and the administrative processes involved in the mortgage lending process.

Requirements

High School Diploma or equivalent required.
Minimum seven (7) years of experience as a mortgage loan officer, or five (5) years as a loan officer and two (2) years of mortgage experience or as a loan officer assistant.
Must have originated both conventional and government lending products.
Thorough understanding of conventional and government lending underwriting guidelines.
Ability to meet and acquire a Nationwide Multistate Licensing System (NMLS) license.
Valid Texas Driver’s license or obtained within 30 days of hire.
Must meet Wellby’s Loan Officer’s monthly minimum standards.
Ability to communicate information and ideas so others will understand.
Must be able to exchange accurate information in these situations.
Ability to work effectively across department and achieve origination goals.
Ability to work in a fast-paced team environment with exceptional member service skills.
Ability to apply mortgage lending industry standards, laws, and regulations.
Ability to input data accurately and efficiently into mortgage lending software systems and have a working knowledge of such systems.
Ability to work under the stress of dealing with a wide range of personalities and monitoring and reviewing the many loan details and loan packages to ensure completeness and accuracy.
Ability to efficiently understand and follow oral and written instructions, perform routine duties without close supervision, deal effectively with the public, and establish and maintain effective working relationships with other team members.
Ability to coordinate several concurrent activities simultaneously.

Nice To Haves

Knowledge of Wellby’s organizational functions and general operating policies and procedures.
Knowledge of general office procedures and practices, business English, spelling, punctuation, and arithmetic.
Knowledge of the personal computer, utilizing Microsoft Office Suite and other mortgage loan origination software.
Knowledge and understanding of mortgage pricing and rate sheets.
Knowledge and understanding of mortgage products and guidelines.
Skilled in identifying and pursuing opportunities for business expansion within existing market, aiming to increase the credit union’s mortgage market share.
Skilled in operating computer equipment and general office machines such as personal computers, copiers, projection equipment, audio/video, Microsoft Teams, Zoom Video Communications, and adding devices.

Responsibilities

Meet with prospective Member borrowers.
Request, review and analyze Member applicant’s credit and financial data.
Determine Member’s financing objectives and goals.
Present the appropriate products and programs to the Member and explain guidelines.
Discuss interest rate pricing as required.
Identify appropriate opportunities to sell additional loan products.
Collect all necessary supporting loan documentation as required to proceed the application through the loan process.
Work with compliance and underwriting to ensure any outstanding loan conditions are met.
Provide ongoing communication with the Member throughout the process, up to and including loan closing details and instructions.
Ensure exceptional service experience for the Member throughout the mortgage application process.
Comply with applicable consumer laws, regulations, company guidelines, etc.
Complete all necessary training and licensing.
Maintain a thorough knowledge of offered lending programs, policies, procedures, and regulatory requirements.
Maintain the confidentiality of all information processed.
Achieve mutually agreed upon personal production goals determined by mortgage management.
Perform all job functions in accordance with the credit union’s mortgage lending policies and procedures.
Prepare, complete, and submit required reporting requirements as determined by mortgage management.
Work effectively in the organization’s loan origination system
Work to ensure accountability and compliance with all applicable laws and regulations concerning mortgage lending.
Manage multiple loan submissions and meet required deadlines for each loan.
Quickly and accurately complete basic math functions including common decimal fractions, and calculate rates and percentages.
Drives to vendor locations, Wellby branch locations, and customers or members locations regularly.
Performs other duties as assigned.