Sr. Mobile Trailer Mechanic

Cox EnterprisesReading, PA
Onsite

About The Position

Cox Fleet, headquartered in Indianapolis, is one of the largest fleet maintenance companies in the country, specializing in on-site mobile maintenance and repair services nationwide for light, medium, and heavy-duty trucks and trailers. They also operate over 50 nationwide service centers for accident repair, painting, refurbishment, and heavy mechanical repair, supported by a 24/7 in-house call-center. Cox Fleet is hiring a Sr. Mobile Trailer Technician to join their team. This is a dedicated on-site position, not for emergency roadside repairs. The Sr. Mobile Trailer Technician will perform certified DOT inspections, Preventative Maintenance inspections, light and advanced repairs, and other duties such as aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body and framework. Work is performed at the customer's site. This role is heavily relied upon for advanced diagnostics and triage of complicated repairs by Mobile Trailer Technician I/II and is considered the Lead on jobsites by customers and Technicians, functioning as a consultant on the customer's behalf. A successful Sr. Mobile Trailer Technician complies with all company policies and achieves high-level performance metrics.

Requirements

  • High School Diploma/GED and 5 years’ experience in a related field.
  • Any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years’ experience.
  • 7 years’ experience in a related field.
  • Possess and supply a set of hand tools necessary to perform required job duties.
  • Participate in and complete all-in company required training.
  • Ability to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
  • A current and valid DOT medical card with more than four (4) months remaining until its expiration (or a DOT physical if less than 4 months validity).
  • Must be at least 21 years or older.
  • Valid driver’s license required.
  • Ability to obtain and maintain Driver Qualification File.
  • ASE T8 (PMI) certification (Required or obtained within 18 months).
  • ASE 608/609 certification (Required or obtained within 18 months).
  • CDL-A License (Required or obtained within 18 months).
  • Knowledge of trailer parts and systems, including their designs, uses, repair, and maintenance.
  • Understand the implications of new information for both current and future problem-solving and decision-making.
  • Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work.
  • Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
  • Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
  • Ability to communicate information (for example, facts, ideas, or messages) in a succinct and organized manner.
  • Engages in effective two-way communication with individuals and groups.
  • Ability to determine the type of tools and equipment needed.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Nice To Haves

  • OEM training and certifications.
  • ASE T4 (Brakes) certification.
  • ASE T5 (Suspension) certification.
  • ASE T6 (Electrical and Electronic Systems).
  • ASE T7 (HVAC) certification.

Responsibilities

  • Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on trailers and equipment in a mobile/field environment.
  • Perform minor adjustment and repairs on various types of trailers equipment and systems including, but not limited to the following: aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, and brake chambers.
  • Use hand tools, precision instruments, as well as Trailer tools, welding equipment, and jacks.
  • Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company issued iOS device and our proprietary TRAIT application.
  • Accurately complete DOT forms and all other forms of documentation in timely fashion.
  • Always follows and complies with safe operating practices and procedures.
  • Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
  • Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
  • Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.
  • Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
  • Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
  • Act with integrity, demonstrate honesty and keep commitments. Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards.
  • Respond to call center dispatched unscheduled service and maintenance request.
  • Work with a high degree of independence and manage own daily schedule.
  • Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
  • Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
  • Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
  • Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
  • Participate and complete all-in company required safety training.
  • Establishes and maintains good working relationships with assigned customers and vendors. Communicate effectively both verbally and in writing.
  • Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections.
  • Adhere to company policies, processes, and procedures.
  • Remain up to date on safety protocols and procedures.
  • Diagnose, adjust, and perform repairs on various types of trailer equipment, and systems including, but not limited to the following: aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body, and framework.
  • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
  • Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
  • Assist Mobile Trailer Technician I with diagnostics.
  • Support Mobile Trailer Technicians I & II in inventory reconciliation.
  • Advises Mobile Trailer Technicians I & II on Technical issues.
  • Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives, and make recommendations.
  • Assist Mobile Trailer Technician I/II with diagnostics.
  • Perform advanced diagnostics and triage of complicated repairs by Mobile Trailer Technicians I/II.

Benefits

  • Weekly pay – get paid every Friday for added convenience and financial flexibility.
  • Safe driving & tech efficiency bonuses.
  • Safety boots & safety glasses reimbursement.
  • Extreme weather gear (cold & hot).
  • Uniforms provided with laundry service where available.
  • Take the service truck home daily (stop paying for gas!).
  • Tablet & company cellphone provided.
  • Technical training provided to advance your career.
  • Dedicated career path – Over 50% of our front-line managers are promoted from within.
  • Health, dental, vision insurance starts DAY ONE of employment.
  • 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
  • Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
  • Tuition Assistance/Reimbursement.
  • Adoption/Surrogacy assistance.
  • Pet Insurance.
  • Multiple ERG, diversity groups, and company paid volunteer hours.
  • Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.
  • Minimum of 6.67 hours of paid time off every month.
  • Seven paid holidays throughout the calendar year.
  • Bereavement leave.
  • Time off to vote.
  • Jury duty leave.
  • Military leave.
  • Parental leave.
  • Flexible vacation/wellness days.
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